Claims Liability Adjuster (Remote)

Handle and resolve commercial auto claims across the US while delivering exceptional customer service at scale.

$INSHUR is the embedded insurance powerhouse for the on-demand world. We partner with giants like Uber and Amazon to provide fair, data-backed coverage for the modern workforce. As a Claim Specialist II, working with our Komodo Claims Brand you will play a crucial role in handling and resolving commercial auto claims across the United States. Joining a friendly and highly supportive team, you will focus on delivering exceptional customer service at scale and ensuring accurate, compliant claims handling.

We have a hybrid working model. You'll work remotely, with regular training days in the Dallas office. Your working schedule will be Monday to Friday, 9:00 AM to 5:00 PM.

Coverage Investigations: Handle initial coverage investigations to accurately identify claim exposures.

Conduct thorough liability negotiations and set appropriate financial reserves.

Claims Processing: Manage vehicle repairs and total losses, issue payments, assign vendors, and send necessary referrals.

Policy Analysis: Interpret policy contracts to ensure accurate and compliant claims handling.

Advanced Claims Handling: Manage soft-tissue third-party injury claims.

Texas Adjuster License: You currently hold an active Texas adjuster license.

Claims Experience: Handling coverage, liability investigations, and bodily injury claims in the personal or commercial auto space at a recognized insurance carrier to ensure foundational knowledge.

New York License Attainment: You are able to secure an insurance license in New York within 45 days of joining.

Enjoy working in a fast-paced environment to effectively manage a dynamic claims volume.

Customer Centricity: Demonstrate a proven track record of resolving customer concerns, understanding that excellent claims handling drives overall customer satisfaction and retention.

Career Dedication: Show a passion for building a long-term career in Claims, paired with a continuous thirst for knowledge.

We also use AI tools to support our hiring process — not to make decisions, but to help us run a fairer, faster process. A 60-minute video call with the Team Leader and People Partner covering technical skills and Team fit

We've also built a benefits package that invests in our people’s long-term personal and professional growth and wellbeing. Salary $65,000 - $68,000 , depending on experience and location, plus stock options for every employee

25 days of holiday (+5 days after 5 years), 5 sick days and 8 federal holidays

Medical, dental and vision health insurance plans

Life insurance , short-term, and long-term disability benefits

Flexible working hours to fit your lifestyle

• 650 annual training allowance & learning opportunities
• 24/7 Employee Assistance Program and mental health benefits

Adapt quickly when priorities shift, and help others do the same

Use tools, data, and colleagues to make better decisions

Inclusion and flexibility

INSHUR is committed to building a team where everyone can bring their full self to work. We follow a structured hiring process and train our interview teams to support fairness and reduce bias.

We welcome applications from people of all backgrounds. We do not discriminate on the basis of race, colour, religion, gender identity or expression, sexual orientation, national origin, disability, or age.

This role is advertised as full-time. We're open to discussing part-time, job-sharing, or other flexible arrangements for the right person.