Head of Recruiting & HR

OnTrac is hiring an HR Manager !

If you possess a strong sense of empathy, enjoy assisting others, thrive in a fast‑paced environment, and excel at problem‑solving, we encourage you to apply today to connect with a recruiter!

S. for premier e‑commerce and product‑supply businesses, including five of the largest retailers in the U.Location: Hybrid, 3x's week in office, 2500 Marty Robbins Dr Bldg 10 Lebanon TN 37090

Salary: $110,000-$157,000 + 15% Annual Bonus

The HR Manager supports field operations (Branches/Hubs) by equipping leaders and employees with programs that strengthen performance, engagement, retention, and organizational health. This role serves as a strategic partner to facility leadership, aligning enterprise HR programs with local operational needs and ensuring consistent adoption of updates across Employee Relations, Performance Management, Talent & Succession Planning, Change Management, Labor Planning, and Organizational Development. The HR Manager leads onboarding for key roles, drives data‑informed decisions, and ensures employees and managers have clear guidance on policies and processes, elevating the overall employee experience across a multi‑site, multi‑state footprint.

Medical, Dental, and Vision insurance; Life and Disability coverage (basic and voluntary)

Voluntary Accident, Critical Illness, Identity & Fraud Protection, Auto & Home, and Pet Insurance

Referral Bonus Program - Up to $500 per referral!

Paid Time Off including Holiday pay

Employee Assistance Program & a Safe and clean work environment

5+ years of progressive HR experience in multi‑site environments

Bachelor’s degree in Human Resources, Business Administration, or a related field

Proven track record in employee relations, performance management, and org development

Experience with HRIS, Excel, and data visualization tools (e.g., Power BI, Tableau) to support workforce planning, engagement, and retention

Ability and willingness to travel up to 30% (inter‑ and out‑of‑state)

Serve as strategic advisor: Partner with facility operations leaders to understand site needs, influence decisions, and align enterprise HR programs with local goals.

Lead change and core HR cycles: Coach leaders on change management and drive performance management, succession planning, talent selection, and related HR processes.

Build and manage onboarding plans for General Managers; partner with Talent Acquisition and IT to ensure day‑one readiness.

Strengthen performance and Employee Relations: lead investigations with clear plans, findings, and risk assessment, escalating to Legal as appropriate.

Educate and support Individual Development Plans (IDPs) and enable leadership capability building at the site level.

Design and deliver programs that improve culture, belonging, and retention in partnership with local leaders.

Turn data into action: Enable policy clarity and compliance: Interpret policies for managers and employees; recommend implementation decisions and ensure consistent application.

Stay close to the field: Conduct strategic site visits to assess culture, gather feedback, and implement facility‑level initiatives; align labor planning with GMs and recommend adjustments supported by operational and financial data.

Lead cross‑functional HR initiatives: Partner with Total Rewards, Recruiting, Employee Resource Center, and Talent Management to deliver cohesive, enterprise programs.

You influence and build trust across levels, field leaders, executives, and cross‑functional partners, using clear, practical communication tailored to the audience.

You operate with strong business acumen and sound judgment, applying problem‑solving and creativity to complex people topics while aligning HR initiatives to operational outcomes.

You lead change with credibility, navigating ambiguity and guiding leaders through adoption with structure and follow‑through.

You are data‑driven and action‑oriented, turning people and business metrics into focused insights and measurable improvements.

You model accountability and integrity, meeting commitments, resolving conflicts constructively, and elevating a culture of respect and performance.

We value diversity and welcome applications from individuals of all backgrounds, abilities, and experiences. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or age.