Head of Operations & Business Management
Techtronic Industries - TTI
Job Description TTI Consumer Power Tools, Inc., has an opening in its Anderson, SC office for an Operations Manager that is responsible for supervising the distribution associates, responsible for the receipt, storage, order filling, or loading of inventory as it relates to the daily distribution activities within assigned area(s) of a distribution facility, and has functional responsibility for one large or multiple areas such as receiving, bin or bulk picking & outbound functions. We offer competitive wages and a comprehensive benefits package – tuition assistance, 401(k), medical/dental/vision coverage, vacation, and holidays.
Primary Responsibilities Supervise the receipt, storage, order filling, or loading of inventory.
Provide leadership and motivation to associates. Communicate effectively with associates and create an open communication style that fosters a collaborative work environment.
Assist management in problem-solving and coordinating projects.
Recruit, train, and develop department associates. Short-term coverage planning for staffing requirements and resource allocations.
Conduct associate performance reviews, ongoing performance discussions, and salary review recommendations. Monitor and record productivity and accuracy for the assigned area.
Administer safety programs and ensure OSHA compliance. Communicate and administer policies and procedures in the assigned area.
Ensures that the physical condition of the warehouse is conducive to a healthy and safe working environment.
The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
Requirements Bachelor’s degree or equivalent experience
5 years’ experience in a production, logistics, or business-to-business distribution facility with two years of supervisory experience
Area of study in business, engineering, or logistics, distribution management preferred. Logistics to include shipping, receiving inventory, and quantitative methods
Strong communication and leadership skills, strong knowledge of warehouse operations and procedures, proven decision-making capabilities, and ability to manage and motivate employees.
Knowledge of Warehouse operations, Warehouse Management Systems, Inventory Control processes, and/or logistics preferred.
Self-motivated, self-starter, team player, ability to work unsupervised to complete tasks, follow-up skills, work through change, and deliver tough messages as it relates to associate performance, flexible as schedule may change as business needs change
Financial literacy - the ability to forecast business and adjust to business conditions.
Environment This position requires managing dynamic circumstances and having the ability to make sound, independent decisions based on multiple considerations. Must interface and be able to establish cohesive relationships across departments. Must be able to effectively engage with a wide range of personnel under all situations and be both directive and responsive. Communication, interpersonal, planning, organization, and decision-making skills are important.
Physical May require some heavy lifting (up to 50 lbs.) as well as other moderate physical effort, including bending and stooping.
Prolonged periods of standing/walking.
Note *** The physical and weight-lifting demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Internal Qualifications No final warnings
No more than 6 attendance points
Efficiency and Quality goals met for the previous 3 months.
Must be in current role for 6+ months.
Must meet all job description requirements.
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