Head of Emergency Services

Francis–Emory Healthcare , a 376-bed community-connected hospital in Columbus, GA, that blends cutting-edge care with hometown purpose. As part of the ScionHealth network, St. News & World Report, and received multiple disease-specific certifications from the Joint Commission, and was a rated Top Large Hospital in Georgia. Francis also delivers advanced heart,orthopedic, and women’s care services. Francis, you will experience a culture of excellence where your work directly shapes the health of our community.

The Director of Emergency Department provides strategic and operational leadership for all functions within the hospital’s emergency services area. This role is responsible for managing departmental staff, quality of care, patient safety, regulatory compliance, fiscal oversight, and process improvement initiatives. The Director works in close collaboration with nursing leadership, physicians, and interdisciplinary teams to deliver timely, high-quality emergency care to diverse patient populations.

Directs daily operations of the Emergency Department to ensure effective, efficient, and high-quality patient care

Oversees hiring, training, scheduling, and performance evaluations of ED staff

Ensures compliance with TJC, CMS, OSHA, and all local/state/federal regulations

Leads efforts in service excellence, performance improvement, patient safety, and evidence-based clinical practices

Develops departmental goals, policies, procedures, and standards in alignment with hospital objectives

Prepares and manages budgets, ensuring responsible financial oversight and resource allocation

Participates in patient and staff rounding and ensures timely resolution of issues or complaints

Ensures emergency preparedness plans are in place and regularly tested

Strong clinical knowledge of emergency care delivery, trauma services, and regulatory standards

Financial and operational acumen, including budgeting and staffing

Familiarity with electronic medical records, quality metrics, and data analysis

Populations Served: Care provided to neonate, infant, child, adolescent, adult, and geriatric patients

Frequent standing, walking, bending, lifting/moving patients and equipment (up to 50 lbs)

Regular exposure to communicable diseases, blood and bodily fluids, and hazardous materials

Visual acuity, auditory discrimination, and manual dexterity required to assess and treat patients

Bachelor's degree in Nursing (Required).

Graduate of an accredited school of nursing (Required).

Basic Life Support (BLS) (Required).

Advanced Cardiovascular Life Support (ACLS) (Required).

Pediatric Advanced Life Support (PALS) (Required).

Trauma Nursing Core Course (TNCC) (Required or per facility policy).

Certification in Nursing Leadership or Emergency Nursing (Preferred).

Minimum of five (5) years of clinical emergency nursing experience.

Minimum of two (2) years of leadership or management experience in an acute care or emergency setting.