HR Rep Full Time
Pre-Paid Legal Services, Inc. d/b/a LegalShield
Human Resources Assistant
The Human Resources Assistant provides administrative and operational support across a broad range of Human Resources functions, helping ensure HR processes are executed accurately, efficiently, and in compliance with company policies. This role delivers exceptional customer service to employees, leaders, candidates, and external partners while supporting onboarding, recruiting, employee records, compliance, HR projects, and employee engagement initiatives. Success in this position requires strong organization, attention to detail, confidentiality, adaptability, and the ability to effectively manage multiple priorities in a fast-paced environment.
Under moderate supervision, this role supports the day-to-day administration of Human Resources functions and contributes to Human Resources HR practices and objectives that promote an employee-focused culture of ownership, empowerment, quality, productivity, goal achievement, and the recruitment and development of a strong workforce.
The Human Resources Assistant provides administrative and operational support across multiple Human Resources functions, serving as a key resource in the daily execution of departmental processes and employee services. This role assists with onboarding, recruiting support, benefits coordination, employee communications, compliance activities, reporting, record management, and departmental projects, event coordination and support while helping ensure Human Resources operations are completed accurately, efficiently, and in accordance with company policies and applicable regulations.
The Human Resources Assistant delivers responsive, professional customer service by answering routine questions, directing inquiries to the appropriate HR team member when necessary, coordinating administrative activities, and ensuring a positive experience throughout the employee lifecycle.
This position requires discretion, confidentiality, strong relationship management with internal and external partners, effective time and project management skills, and a high level of attention to detail and accuracy. The Human Resources Assistant must effectively prioritize competing responsibilities, maintain organized and accurate records, and exercise sound judgment when handling confidential and sensitive information.
The Human Resources Assistant also supports employee engagement, company events, and community involvement initiatives by helping coordinate internal communications, organizing and supporting employee activities, assisting with fundraising and volunteer efforts, maintaining event-related records and status updates, and serving as a liaison with internal teams and external community partners to ensure activities are well-coordinated, professionally executed, and aligned with organizational objectives.
Performance Outcomes
HR Operations & Administrative Support
Respond to Human Resources email and Teams inquiries.
Answer incoming Human Resources calls, provide backup support for voicemails, and respond as needed.
Submit requisitions to Accounting for Human Resources supplies and event-related needs.
Prepare and submit monthly attrition reports to HR executives
HR Systems & Technology Support
Assist with completing Workday tasks as needed.
Assist with reviewing and testing HR information system upgrades or patches.
Benefits & Talent Acquisition Support
Provide recruiting assistance by placing phone screening calls to applicants.
Employee Engagement, Events, & Community Involvement
Facilitate the fundraising project process by:
Ensuring fundraising events have an assigned leader and providing support as needed.
Document and facilitate OMG Committee meetings.
PPLSI Family Tree
Prior experience in an office or clerical setting is required.
Three years of prior experience in an administrative position is preferred.
Experience as an HR Assistant is preferred but not required.
Passion for supporting the organization in meeting its strategic objectives through excellent support and execution.
Excellent interpersonal and customer service skills.
Proficiency in Microsoft Office Suite or related software.
Ability to handle confidential and sensitive information with professionalism, discretion, and sound judgment.
Experience using Human Resources Information Systems (HRIS), such as Workday, is preferred.
overtime may be required.
Prolonged periods of sitting at a desk and working on a computer.
Frequent use of a computer, keyboard, telephone, and other standard office equipment.
Ability to communicate effectively in person, by telephone, email, and virtual communication platforms.
Ability to maintain concentration and attention to detail while performing repetitive administrative tasks and managing multiple priorities.
Ability to work in a fast-paced office environment with frequent interruptions and changing priorities.
Must be able to occasionally bend, stoop, reach, and retrieve files, office supplies, or event materials.
Ability to attend and assist with company meetings, employee events, and community activities, which may require occasional setup, breakdown, or transporting materials.
Department: 9351 Human Resources
Time Type: Full time
We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, and basis of disability or any other federal, state or local protected class. We prohibit retaliation against individuals who bring forth any concerns, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any concerns or otherwise oppose discrimination.
If you require a reasonable accommodation to complete the application process, please contact Human Resources at: View email address on click.appcast.io.
Pre-Paid Legal Services, Inc.
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