Head of Products - Remote

Coworked is building Harmony, an AI coworker that expands enterprise delivery capacity without increasing headcount. Harmony does the real work of project coordination: planning, follow-ups, RAID, status, and cross‑team communication, all while fitting naturally into how teams already operate.

You will lead product direction and day‑to‑day execution across Harmony’s customer experience, core workflows, and web presence. This is a hands‑on role for someone who can do discovery, define strategy, drive prioritization, write crisp requirements, and ship with engineering while maintaining a strong design bar.

You will be expected to find and validate latent needs, translate market signals into a clear roadmap, and ensure that what we ship is cohesive, usable, and consistent across channels.

Define and continuously refine the product strategy in partnership with the CEO and leadership team.

Build a roadmap grounded in customer value, market pull, and measurable outcomes.

Drive prioritization using clear frameworks (impact, risk, effort, urgency), and make tradeoffs explicit.

Identify latent needs through patterns in customer conversations, usage, and operational pain.

Customer Engagement and Discovery

Lead customer discovery across pilots and production deployments, including stakeholder interviews and workflow mapping.

Partner with sales and customer success to shape messaging, packaging, and the land‑and‑expand journey.

Translate strategy into executable epics, user stories, acceptance criteria, and release plans.

Align engineering work to customer outcomes while protecting quality, reliability, and security expectations.

UX Cohesion Across Product and Web Presence

Maintain a consistent UX narrative and interaction quality from product experiences to onboarding content to the website.

Ensure product language, workflows, and visuals feel like a capable coworker, not a tool.

Collaborate with designers and marketing to keep positioning and UX aligned.

A repeatable discovery loop with customers that consistently surfaces and validates latent needs.

Improved shipping cadence with clearer requirements, better cross‑functional alignment, and fewer surprises.

A tightened UX system across product touchpoints and the web presence.

Proven experience shipping products with engineering teams, ideally in B2B SaaS and enterprise environments.

Strong discovery skills: interviews, workflow analysis, hypothesis testing, and translating insight into product decisions.

Degree in Design (UX, Interaction, Product, or related) or equivalent practical design training with a strong portfolio of product work.

High design judgment: usability, clarity, consistency, and quality bar for end‑to‑end experiences.

Experience building AI‑powered or agentic workflows, especially across email, chat, and enterprise tools.

Comfort defining lightweight UX standards or design systems in a startup environment.

Competitive salary and equity, calibrated to experience and location.

Flexible PTO, and the gear you need.

Travel for customer onsite work, typically 20 to 50 percent.

Customer‑obsessed, but not customer‑led in a way that turns into a feature factory.

Systems thinker who can connect product, UX, GTM, and operations into one coherent plan.

Calm under pressure, direct communicator, strong instincts with data and narrative.

however, will consider Remote for the right candidate.

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