HR Generalist - Employee Relations and Compliance

Home Instead is dedicated to providing personalized, high-quality in‑home care services for older adults. With a focus on enhancing the quality of life for seniors, our care solutions are tailored to meet individual needs. We strive to help older adults maintain their independence and dignity in the comfort of their own homes. Guided by a culture of compassion and excellence, we are committed to making a positive impact in our community.

The HR Coordinator plays a vital role in our company by managing the full lifecycle of our most valuable asset: our Care Professionals (Care Pros). This role focuses heavily on recruiting high‑quality Care Pros, ensuring strict regulatory compliance, and driving employee engagement to improve retention. Recruitment & Talent Acquisition

Source, screen, and interview qualified Care Professional applicants to meet ongoing client staffing needs.

Manage job postings on platforms like Indeed, social media, and local community boards.

Attend local job fairs and build partnerships with healthcare training schools to create a steady pipeline of applicants.

Track and systematically update expiring credentials (CPR certifications, TB screenings, auto insurance, and professional licenses).

Orientation & Training Assistance

Facilitate or assist with weekly/bi‑weekly new hire orientations to introduce Care Pros to agency policies, culture, and safety standards.

Ensure all mandatory introductory training modules are completed.

Employee Engagement & Retention

Employee Relations & Performance Management

Work closely with leadership to address performance issues constructively; document and issue verbal and written warnings when policy violations occur.

Experience: Minimum of 2 years of HR or recruiting experience. Bachelor’s degree in Human Resources, Business Administration, or a related field.

Tech Savvy: Proficient with Applicant Tracking Systems (ATS), HRIS and Microsoft Office.

Soft Skills: Strong emotional intelligence, excellent communication skills, and a high degree of empathy for caregivers and seniors.

Flexible PTO, Medical, Dental and Vision Insurance, 401k with company match after 1 year

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