Outpatient Counselor - Health Clinic

Job Overview
Under the supervision of the Breastfeeding Peer Supervisor, this employee is responsible for providing breastfeeding information to pregnant and breastfeeding women, making referrals to the WIC staff, following WIC policy and procedures, and assisting with the breastfeeding activities of the WIC project.

(Illustrative only. Any one position may not require all of the listed KSAs nor do the listed examples include all the KSAs which may be required.)

Abilities Required

Present ideas clearly and concisely.

Follow basic oral and written instructions.

Plan and organize work effectively.

Establish and maintain effective working relationships.

Be punctual and adhere to set schedule.

Examples of Work Performed

Have on‑going contact with pregnant and breastfeeding participants in the clinics, on the telephone and by mail.

Educate clients on basic breastfeeding concepts.

Follow up with clients and offer support, over telephone and in‑person.

Offer information to the participants concerning:

Position and latch‑on

Normal infant feeding

How to tell if baby is getting enough

How to return to work/school

How to use a breast pump

How to wean a baby from breast feeding

Make referrals to the lactation consultant or other health care professional when needed.

Complete appropriate documentation on all participants.

Assist with group classes, conduct breastfeeding support meetings.

Serve as a breastfeeding resource person to WIC staff.

Maintain equipment and supplies necessary for the job.

Assist with clinic and health fair displays.

Perform related duties as required.

Education and Licensing
High School diploma or equivalent is required. Must have a valid Driver’s License. WIC knowledge, or have once been a WIC participant with knowledge and understanding of the program is strongly preferred.

High School diploma (or equivalent) and a valid driver’s license must be attached or the application will be rejected.

Other Requirements

Must be willing to successfully complete 20 hours of State approved training after hire.

Probationary Period
None

Supervision Exercised
None

#J-18808-Ljbffr City of Cincinnati