Customer Service Administrative Professional - Part-Time

Why Work at BYU As the flagship higher education institution of The Church of Jesus Christ of Latter-day Saints, Brigham Young University (BYU) strives to be among the exceptional universities in the world. At BYU, we are devoted to our faith and to our students. We take an active role in the University's Mission: "To assist individuals in their quest for perfection and eternal life.” Brigham Young University strongly prefers to hire faithful members of The Church of Jesus Christ of Latter-day Saints. Administrative Assistant (part-time, 17.5 hours/week) Brigham Young University’s College of Computational, Mathematical, & Physical Sciences is seeking an exceptional Executive Assistant to support external relations efforts in the Dean’s Office. This person will be an important partner in building and strengthening relationships with alumni, donors, industry partners, and other friends of the college. The ideal candidate is proactive, polished, organized, and deeply service-oriented—someone who can work independently, solve problems, manage details, host guests well, and represent the college with professionalism and warmth. This is an opportunity to contribute in meaningful ways to the mission of BYU and to help create experiences and relationships that bless the college and its students. Provide high-level administrative support to the Assistant Dean for External Relations. Support other special projects and administrative needs related to external relations as assigned. Draft, edit, and send professional communications to donors, alumni, students, campus partners, and other external stakeholders. Serve as a welcoming and professional point of contact by phone, email, and in person. Support outreach initiatives, communications, and mass email efforts tied to alumni and donor engagement. Coordinate logistics for campus visits, meetings, events, and hosted guests, including itineraries, reservations, materials, and hospitality details. Assist with relationship management efforts by maintaining accurate records and updates in a CRM. Anticipate needs, identify gaps, solve problems, and take initiative to improve processes and support office priorities. Handle sensitive and confidential information with discretion and professionalism. Required A firm commitment to the mission of BYU High school diploma and relevant administrative support experience. Ability to work independently with minimal supervision. Strong self-motivation and personal initiative. Outstanding interpersonal and customer service skills. Ability to interact with a wide range of individuals, including donors, alumni, students, faculty, staff, and campus visitors. Confidence in learning and using new technologies, including CRM platforms, databases, and other office systems. Ability to coordinate guest experiences and represent the college well in hosting situations. Commitment to confidentiality, professionalism, and service. Preferred Bachelor’s degree and experience in executive support, higher education, customer relations, or external relations Experience supporting an executive, administrator, or office leader in an administrative or executive assistant role. Experience coordinating meetings, events, travel, or guest hospitality. Experience with donor relations, alumni relations, customer service, or other relationship-centered work is helpful. Experience using office software, databases, CRMs, and other communication tools. Experience working in a university, nonprofit, advancement, or professional office environment is preferred. Employee assistance program, available to the employee and all members of their household Access to the library Free on-campus parking Free UTA pass Discounts at the BYU Store and for many events at BYU Pay Grade: 48 Typical Starting Pay: $20.25 to $26.50 an hour Required Documents: All Staff positions require a resume. Refer to the Job Posting for any additional required documents. Brigham Young University is an equal opportunity employer, including disability and protected veteran status. Brigham Young University (BYU) is widely recognized not just for its world-class education, but for its deep commitment to inspired religious values. Gathered together in a Christ-centered atmosphere, BYU employees are a vital part of a community of belonging, where we value the experiences, perspectives, and talents of each individual. Brigham Young University (BYU) is widely recognized not just for its world-class education, but for its deep commitment to inspired religious values. Gathered together in a Christ-centered atmosphere, BYU employees are a vital part of a community of belonging, where we value the experiences, perspectives, and talents of each individual. The mission of Brigham Young University — founded, supported, and guided by The Church of Jesus Christ of Latter-day Saints — is to assist individuals in their quest for perfection and eternal life. All employees of Brigham Young University (BYU) agree to maintain the standards of The Church of Jesus Christ of Latter-day Saints as defined by the CES Honor Code and Dress and Grooming Standards, both on and off campus, 24 hours a day. BYU is an equal opportunity employer, including disability and protected veteran status.