Customer Service Officers

Client Services Specialist
Our Client Services Specialists are not a call center, these teammates are highly trained and are the first point of contact for our global clientele. This is not the typical Client Services role, when you join our team, you receive ongoing and in-depth training in order to be a high-impact resource for our clients. Requirements for success as part of our elite Client Services team:

React swiftly and competently to inbound sales opportunities and actively address client needs
Manage online orders and provide every customer with accurate and exceptional service, closing out their experience with prompt follow-up
Participate in ongoing procedural and product training sessions to ensure effective and efficient customer service
Provide customer feedback to internal parties, continually improving our approach to excellence
Ideal candidate qualities include:

Excellent personal, as well as written and oral communication skills
This personal connection allows us to strategically design competitive benefits packages that enhance the employee experience and support overall well-being. Health, Vision & Dental Insurance with company contributions
Accident, Short Term Disability, etc.

• Free Employee Assistance Program: 24/7 access
• Generous paid time off (PTO) that increases with tenure, plus company-paid holidays
• Volunteer Paid Time Off: Give back to our community & get paid!
• Applications are being taken exclusively online for this role, we look forward to learning about the ways that your talents will support the growth and vision of our organization! The GMES family of companies provides to individuals of all races, national origin, gender, sexual orientation, marital, and veteran status, equal employment opportunities within our dynamic growth plans. #The Columbia Safety & Supply family of companies is a group of brands that focus on industrial distribution related to safety equipment, tools, and gear for at-height industries and commercial users. We are a high-reaching group of industry professionals focusing our energies on staying ahead for the competitive markets we serve. We train our employees to be Gear Experts that provide solutions to industry experts, and we partner with some of the most recognized brands on the planet. Strong connections between teammates in our business allows dedication to our mission and supports each employee's personal goals. Coupling internal development with the recruitment of external candidates means we always have the most talented and diverse team possible. We believe that combining diverse talents and backgrounds to create an inclusive and successful work community is the key to long-term success. If you are looking to be part of a structured and motivated team where you are valued for the quality work you provide, our family of companies is the right group for you! Applications are being taken exclusively online for this role, we look forward to learning about the ways that we may work together and how your talents will contribute to the vision of our organization!