Field Service Engineering Tech

S. subsidiary of SMA Solar Technology AG, we have been at the forefront of solar inverter technology since 1981, developing solutions that make photovoltaic power plants simpler, more reliable, safer, and more cost effective. Headquartered in Rocklin, California, SMA America has spent more than two decades helping homes, businesses, and utilities across the country generate clean, reliable power. We are the only inverter manufacturer in the world offering solutions for every system size, from residential rooftops to large scale utility plants, backed by more than 1,500 patents and a presence in over 190 countries.
Innovation is only part of the story. We invest in our people, create room to grow, challenge conventional thinking, and protect a culture where teammates genuinely care about each other and the work. If you are passionate about driving positive change and want a career where you can take ownership of your work, we would love to meet you. Together, we are not just part of the energy transition, we are helping drive it forward.
Field Service Engineer, Medium Voltage, Central (Dallas, TX)
This position is field based and covers the Central region. This position requires significant regional travel across the Central region, with occasional travel elsewhere in the United States. A company truck is provided, so no personal vehicle is required for site travel.
Applicants must be authorized to work in the United States on a full time basis. SMA America does not offer employment visa sponsorship of any kind, including H-1B, OPT, CPT, or TN visas. Candidates operating under a temporary work permit or any visa tied employment authorization are also not eligible.

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If you are contacted about an SMA America role from a personal email account, or asked for any of the above, please forward the message to View email address on aiapply.co Field Service Engineer, Medium Voltage is responsible for the testing, maintenance, troubleshooting, and repair of SMA Medium Voltage systems in the field, including handling Medium Voltage escalations for SMA customers and suppliers. This role partners closely with the Medium Voltage engineering team at SMA AG to work through solutions for SMA U.S. customers and suppliers, and supports warranty repairs, technical support, and extensive testing of the internal workings of SMA Medium Voltage products.
We are building this team across three experience levels. If you are early in your medium voltage career and coming from utility scale inverter commissioning, substation work, transformer service, military electrical service, or an electrical trade, we want to hear from you. A company truck, including fuel, insurance, and maintenance. Medium voltage certification through the AVO Training Institute, sponsored by SMA, including course cost and travel.
Two to three weeks of inverter training at our headquarters in Rocklin, California, followed by field training alongside experienced technicians.
Assists crews with testing, inspection, and maintenance under the direction of a senior technician. Focused on building foundational medium voltage skills, terminations, print reading, and safe work practice.
Performs testing, maintenance, and troubleshooting independently. Owns documentation and serves as a field point of contact for customers.
Leads crews and complex troubleshooting, approves reports and closure packages, mentors Level I and II technicians, and serves as the senior technical resource on site.
Participates in daily job site safety briefings, proactively identifying, eliminating, and mitigating hazards.
Performs testing, inspection, maintenance, and repair of SMA Large Scale Medium Voltage systems in the field, including Medium Voltage transformer core testing, operations and maintenance, and site visits.
Regularly works with high voltage DC, three phase power, high AC voltage, and the related software and firmware of SMA products.
Completes accurate documentation, including test reports, discrepancy lists, and field service reports.
Performs and maintains maintenance activities in accordance with the SMA product maintenance manual on assigned sites with SMA customer contractual obligations.
Maintains accurate inventory count of spare parts provided by SMA, and maintains assigned tools and vehicle in safe working condition.
Maintains a high level of customer satisfaction while striving to lower the costs of field service expenditure.
Performs independent troubleshooting of electrical and control systems, determining root cause and implementing corrective actions.
Repairs external leaks and performs cold weld patches on Medium Voltage transformers.
Serves as a field point of contact for customers, providing updates and addressing concerns on site.
Collaborates cross functionally with the Global Service Organization, Quality, and suppliers to provide customers with Root Cause Analysis of failures, and keeps customers informed of RCA status.
Leads crews in the testing, inspection, and maintenance of high, medium, and low voltage electrical equipment.
Applies expert knowledge of high voltage test equipment to identify root causes for SMA internal quality 8D reports.
Reviews and approves test reports, discrepancy lists, and project closure packages.
Works directly with Medium Voltage engineering counterparts at SMA AG for technical assistance and guidance on MV systems, attending meetings on a daily or weekly basis.
Trains, mentors, and qualifies Level I and Level II technicians, supporting their technical development and safe work practice.
At least one year of hands on experience in an electrical, electronic, utility, or field service role. Relevant military experience qualifies, including Army 12P Prime Power Production Specialist, Navy Electrician's Mate, and Construction Electrician.
Demonstrated exposure to medium voltage equipment such as transformers, switchgear, circuit breakers, terminations, or substation work, through employment, an apprenticeship, a trade program, or military service.
An associate degree in electrical or electronic technology, a completed trade or apprenticeship program, military technical training, or equivalent qualified experience.
Comfort with electronic test equipment, at minimum a digital voltmeter and common hand tools, and the ability to read prints, schematics, and wiring diagrams.
Ability to work nonstandard business hours occasionally to support service customer contracts, including weekend or night work when customer requirements at the site call for it.
Ability to meet the travel requirements outlined below.
Proficiency with Microsoft Office Suite, including Word, PowerPoint, and Excel.
Additional years of direct medium voltage field experience. Hands on experience with high voltage test equipment and the ability to interpret results, including power factor, megger, CT ratio and saturation, and hipot testing.
Experience with pad mounted transformers, Medium Voltage terminations, splicing, and switchgear operation.
Hands on experience with cold weld patch repairs and field transformer repairs.
Certifications through the AVO Training Institute or another accredited institution or trade school, including Medium Voltage Transformer Levels I and II, Switch Gear and Circuit Breaker Maintenance with grounding and bonding, Electrical Safety for Utilities, and Substation Maintenance I and II.
NETA certification at any level, NFPA 70E, or comparable electrical safety and testing credentials.
Crew leadership, mentoring, or project coordination experience in the field.
Advanced knowledge of power plant measurement devices and techniques.
Knowledge of solar or alternative energy markets, and of the National Electric Code.
A bachelor's degree in a technical field.

TRAINING AND CERTIFICATION SUPPORT

Technicians hired without the AVO certifications listed above are expected to complete them within the first year of employment, and SMA sponsors that training, including course cost and travel.

TRAVEL REQUIREMENTS

Travel: Approximately 80% travel, primarily to customer sites across the Central region, with occasional travel elsewhere in the United States.
A company truck is provided for site travel, including fuel, insurance, and maintenance.
Standard rotation: Approximately two weeks on site at a time, with weekends home possible when site conditions allow.
Travel is heavier during the first year, including 2 to 3 weeks of mandatory inverter training at SMA America headquarters in Rocklin, CA, and extended on the job field training at project sites alongside experienced team members, which may require two weeks or more away from home at a time.
Travel schedules may shift based on customer needs, site conditions, and project timelines.
While at site, the employee is required to stand, walk, talk, hear, and observe surroundings.
The work environment is constrained to a field service environment, with occasional functions in a corporate office.
The employee is occasionally exposed to electrical hazards and to weather of extreme temperatures.
Compensation: $33.00 to $43.00 per hour, dependent on level, experience, and qualifications.
Company truck provided, including fuel, insurance, and maintenance. No personal vehicle required for site travel.
Comprehensive health, dental, and vision coverage, including $0 premium options.
Field based, with a home office in the Dallas, Texas metropolitan area.
Retirement: 401(k) plan with company match.
A defined three level technical career path, with sponsored certification and training at every step.
Our EEO Policy
We are an equal opportunity employer and we make our employment decisions on the basis of merit and without regard to one's race, color, creed, sex (includes gender, pregnancy, childbirth and related medical conditions), gender identity, religion, marital status, age (over 40), national origin or ancestry, physical or mental disability (includes HIV/Aids), medical condition (cancer, genetic characteristics), veteran's status, sexual orientation, or any other consideration made unlawful by law.
In accordance with applicable law protecting qualified individuals with known disabilities, SMA will attempt to reasonably accommodate qualified applicants with known disabilities, unless doing so would create an undue hardship on SMA. Any qualified applicant with a disability who believes he or she requires an accommodation in order to perform the essential functions of the job for which he or she is applying should identify the accommodation(s) needed in the application.
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