Police Communication Dispatcher (Temporary)

Police Dispatcher

Make a difference in our community as a Police Dispatcher and join our team! With a state-of-the-art facility that includes large windows providing natural light, and ergonomic sit-stand dispatcher consoles which makes the work environment satisfying and fitting our organizations values.

Our Police Dispatchers are first responders who serve as the primary link between the public and Police Officers receiving 911 emergency and non-emergency calls. If you are team-oriented, have a strong work ethic, and exceptional customer service and communication skills APPLY TODAY!

The City of National City is a full-service, state-governed city serving a vibrant and socioeconomically diverse community. The City takes great pride in its rich history, strong bi-national relationships, and deep commitment to its residents, schools, neighborhoods, and thriving business districts. Located within a dynamic bi-national region of more than five million consumers, the City's competitive advantage lies in its central location, robust transportation network, and diverse business industry. National City is just minutes from downtown San Diego, local beaches, San Diego International Airport, the U.National City is served by Interstates 5 and 805, as well as State Route 54, providing convenient access for residents, businesses, and visitors throughout the region and into Mexico. dispatches required equipment and personnel in accordance with standard policies and procedures; Maintains two-way radio communications with emergency cars and other emergency units on assignments.

Maintains contact with all field personnel.

Dispatches personnel and equipment according to standard operating procedures.

Keeps supervisor informed of general activities and emergency calls or situations.

May instruct other personnel in the techniques and use of the department's communication equipment.

Graduation from high school or GED equivalent.

Training and Experience: One (1) year of public contact or clerical experience which demonstrates the ability to perform multiple tasks at the same time and use short-term recall skills. Knowledge and Skills in: Correct English usage; general office practices and procedures; customer service techniques.

Learn the rules and regulations of the Federal Communications Commission, which governs the operation of radio transmitters or receivers; quickly recall from memory short-term information received; study and maintain a knowledge of departmental policies and procedures, streets, and City geography; type at a speed of at least 40 net words per minute; work days, evenings, weekends, and holidays as needed; Certification or self-certification of ability to type at a net rate of 35 words per minute is required.

Application: Applications will be accepted on-line only at and all notices will be sent via email. Candidates whose applications indicate the required education and experience most directly related to the position may be invited to continue in the selection process.

Performance Test: Based upon review of applications received, those applicants who best meet the requirements indicated above will be invited to take the Online CritiCall Test (Pass/Fail). CritiCall is a computer based test that simulates a generic dispatch environment and designed to measure the abilities and skills critical for public safety dispatchers such as multitasking, prioritization, map reading, memory recall, comprehension and data entry. Based upon successful completion of the Performance Test, those applicants with a passing score will be asked to complete a Pre-Background Questionnaire.

Successful candidates must undergo a thorough background investigation including fingerprinting, computer voice stress analysis (CVSA), psychological evaluation, and a thorough medical examination. Please read the information on the Disqualifying Criteria to help you identify some of the common areas of the background investigation process that may cause a delay or prevent you from competing in the selection process.