Head of Recruiting & HR

Our mission is to be Earth's most customer-centric company. This is what unites Amazonians across teams and geographies as we are all striving to delight our customers and make their lives easier, one innovative product, service, and idea at a time.

The Workforce Staffing (WFS) Team is a skilled, customer obsessed, business partner hiring across multiple locations for entry-level warehouse and fulfillment associate roles. We are looking for exceptionally talented, bright and driven leaders to help build the future Amazon talent pipeline. As a leader, the Staffing Manager owns candidate experience and operational excellence for a defined geography (node). The Staffing Manager ensures delivery of business goals and Key business indicator by creating a collaborative team environment with a strong candidate-oriented culture. Staffing Managers direct a high-performing team of Staffing Administrators and seasonal/flexible Associates who thrive in an innovative, fast-paced environment. These teams work onsite with varying schedules and require travel to multiple sites according to business needs. Manages the day-to-day operations to ensure a positive candidate experience and alignment with business goals

Leads and develops a team of administrators, including regular performance evaluations and coaching for performance improvement

Understands new hire workflow and technical systems and makes recommendations to drive improvement

Develops and maintains relationships with both internal and external stakeholders to build successful long-term partnerships

Analyzes daily, weekly, and monthly reporting of Key Performance Indicators and provides meaningful solutions

Leads and drives change initiatives and projects, of increasing scale and complexity, through to completion

2+ years of leading a team with experience in hiring and developing talent experience

Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience

Knowledge of Microsoft Office products and applications (especially Excel) at an advanced level

2+ years of HR transactional processes experience

Experience developing and implementing of standards, policies and programs or equivalent

Experience handling confidential information and maintaining professionalism in dealing with senior executives, or experience with end-to-end project management

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.