Support Services Person ll

Responsible for servicing and growing assigned customer base while exceeding customer expectations with urgency. Service Representatives will build their territory with Account Executives to maximize the growth of the company.

Establishes a line of contact and comfort level between the customer and our company staff.

Maintains contact with customers through sales calls and scheduled service frequency.

Develops new and existing skills through educational programs with both Company provided and vendor supported training.

Contacts potential customers to initiate the sales process.

Observes and benchmarks other Service Representatives and Sales Executives to establish and replicate best practices.

Consistently introduces and implements new products and service to assigned accounts.

Achieves and maintains First Aid and CPR Certification and Fire Extinguisher Inspection License.

High School Diploma or GED required. Familiar with codes, products attributes, and procedures within the safety field.

Has a general awareness of business, financials, sales, and safety principles.

Strong ability to utilize technology to increase the customer experience.

Adequate skill with Microsoft products such as Word, Excel, and Outlook.

Must be able to operate a motor vehicle and travel daily.

We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Thompson Safety