Head of Investor Services

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment, and wealth management services. The Firm's employees serve clients worldwide, including corporations, governments, and individuals from more than 1,200 offices in 43 countries.
In the Prime Brokerage and Institutional Equity division, we provide our clients around the world with intellectual insights and innovative product solutions and services that help them generate alpha.

Morgan Stanley Fund Services Inc. is seeking a Director, Investor Services in Purchase, NY to serve as a primary point of contact to the Fund Manager and their Investors, ensuring Service level agreements are met in a timely manner. Promote Investor Digitization project to clients and investors and educate them on Data confidentiality, protection of sensitive data, and GDPR. Provide Fund Managers and Investors support on our MSFS Digitization platforms. Coordinate with global colleagues within Investor Services, AML, FATCA, Tax, Accounting, and Cash teams ensuring best service delivery. Open new investor accounts ensuring compliance with the fund documentation, anti- money- laundering requirements, statutory regulations and company policies and procedures. Process investor transactions in line with the fund documentation, anti-money laundering requirements, statutory regulations and company policies and procedures. Process and verify cash movements associated with investor activity. Coordinate communication between Fund Managers and other internal teams within MSFS, ensuring privacy policies are followed and risk of confidentiality breaches are minimized. Assist Fund Managers to carve out investments for investors in situations of investment in sanctioned securities.

Requires a Bachelor's degree in Business Administration, Finance, or a related field of study
-fund administration including subscriptions, redemptions, transfers, and investor reporting;
private equity fund structure, and capital allocation;
Anti- money laundering and Know Your Customer Compliance including regulatory requirements and documentation checks;
interpreting investor data and performing reconciliations;
Excel including formulas, pivot tables, and data validation;
client and investor portals, Customer Relationship Management tools, and fund accounting platforms;
Client Relationship Management including handling inquiries and maintaining relationships.

At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs.

Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.

Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.