FULLTIME PARTS COUNTER PERSON

Are you an Experienced Parts Advisor? This position requires a detailed individual with solid phone and customer service skills. In addition, the Parts Advisor must be able to work independently, and as part of a team. Their goal is to strive to ensure every customer and coworker has a positive experience.

Comply at all times with dealership standards, processes, policies and regulations to encourage safe and efficient operations as well as a positive customer experience

Offer exceptional customer service to clients and resolve customer concerns promptly

Sell/offer parts and accessories to meet monthly forecasts (only sell what the customer needs)

Assist the Parts Manager in the ordering of needed parts

Issue parts and accessories to technicians in a timely manner

Communicate the arrival of parts with customers, coworkers, and service department alike

Work closely with all team members to achieve dealership and department goals

Seek and gain Stellantis product knowledge, computer system knowledge, and vehicle brand knowledge

Assist in tracking incoming and outgoing parts

Package and ship parts to the Stellantis return center as necessary and complete the appropriate paperwork

Learn the parts and accessories available for electrified vehicles, including home-charging systems

Maintain parts/accessories display in customer waiting area and service drive

Maintain special order parts bin

Maintain customer back order file

Deliver parts to customers (retail, wholesale, etc.) Process all parts invoices and related paperwork in a timely manner

Ability to work weekends, in some cases

Good computer skills

High school diploma or equivalent is required

Paid training

Many opportunities for promotion (including into full-time positions if desired) with 3 locations with more locations on the horizon.

Proven, unique team structure and process that creates great relationships with happy clients

We are looking for technologically-adept team players who will work to make a difference in the lives of our customers and continue to make our dealership a great place to visit. The number one responsibility for EVERYONE at The Jimmy Britt Automotive Family is developing long-lasting relationships with both their coworkers and our customers.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.