Concierge / Customer Service Reception - Part Time
Zohorecruit
Stratton Amenities is a full-service concierge solution providing luxury, hotel-style front desk concierge services for upscale apartments and condominium buildings. Our mission is to create the most hospitable experience for our associates, residents and clients.
We are seeking engaging, energetic, friendly, and professional individuals to provide outstanding service for our residents and guests in our luxury residential high-rises. The ideal candidate is passionate about providing exceptional hospitality and guest experiences.
Shifts Available:
Weekend and Holiday availability
Ability to listen and react quickly to residents’ and guests’ requests in a genuine manner
Have at least two year of hospitality experience
Possess amazing interpersonal skills and exceptional guest service abilities
Greet and direct residents and visitors with a pleasant attitude
Exceed residents' and guests' expectations by providing anticipatory service and ensuring smooth accommodations
Cultivate and retain cohesive relationships with residents, vendors and contractors
Accurately log guest packages, ensure timely delivery and perform package inventory audits
Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security
Must be able to work flexible schedules including nights, weekends and holidays
Experience in hospitality or upscale customer service or retail
Must have experience delivering exceptional service
We strongly believe diversity and inclusion are essential to making connections in a culture of service.
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