Medical Receptionist - Clinic Administration

Medical Receptionist

The Medical Receptionist is responsible for enabling patients to access care at the clinic by providing administrative support to the Providers, answering telephone calls from patients, scheduling and confirming appointments, completing the registration process, handling charting and payments, and providing for a smooth and efficient patient flow process

Monday – Friday

~Provides highest quality of customer service, including greeting patients in a polite, prompt, and professional manner.

Gets cash change at the start of each day from Billing Department, verifying amount with A/R employee.

Responsible for registration of patients, by accurately and completely updating patient demographics in Intergy.

Obtains signatures on financial policies and medical forms as needed to provide patient care.

Balances cash sheet daily, having it signed off by the Department Lead.

Provides phone receptionist support by answering calls and making appointments as needed.

Advises and greets pharmaceutical reps as to provider schedules and availability to meet with them.

Consistently follows established safety policies and procedures.

Adheres to policies and procedures as outlined in the Employee Handbook.

Other duties as assigned by the Department Lead and/or Administration.

2 Years of experience min but Open to new grads.

• Must have recent knowledge & experience of Epic & NexGen
• Bilingual Preferred but not required.
• Computer literate (Microsoft Office)
• Excellent verbal and written English communication skills.
• Excellent customer service and effective communication