Head of Project Management (PMO)

Maximus is seeking a Project Manager - PMO to support our Federal BPS programs.

This is a full time, remote role.

Position is contingent on contract award

Essential Duties and Responsibilities:

Determine and define projects and objectives.

Manage project planning efforts and documentation.

Maintain project portfolio through established tools and processes.

Develop and manage a detailed project schedule and work plan.

Lead project meetings and provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress.

Collaborate with team members, executive leadership, clients, and other key stakeholders for efficient and successful project execution.

Track project costs in order to meet scope, budget, and timeline.

Measure project performance to identify areas for improvement.

Monitor progress and make adjustments as needed.

Oversee the change management process within the program.

Utilize project management software tools, methodologies, and best practices through the full life cycle of projects.

Collect and Manage PMO Artifacts to Support Visibility and Execution.

Coordinate recurring meetings, develop agendas, document notes, track action items, and communicate status updates to stakeholders.

Analyze project and program performance data and recommend process improvements to enhance efficiency and decision-making.

Support change management and governance activities, including Change Control Board (CCB) and Project Review Board (PRB) processes.

Provide PMO support for FedCiv BPO programs to ensure alignment with contractual requirements and program objectives.

Develop and maintain project management plans, SOPs, templates, charters, job aids, and related process documentation.

Support program operations through document management, asset tracking, reporting, dashboards, presentations, and narrative deliverables.

Support cross-functional teams during transition-in and ongoing operations with PMO-related activities and coordination.

Provide guidance and training on PMO processes, tools, and standards as needed.

Support fulfillment of service levels, client deliverables, compliance expectations, and departmental reporting requirements.

Perform additional leadership, administrative, and records management responsibilities as assigned.

Minimum Requirements

• Bachelor's degree in related field.
• 5 years of relevant professional experience required.
• Equivalent combination of education and experience considered in lieu of degree.
• Microsoft Office Suite: Excel, Word, PowerPoint, Planner, Loop.
• SharePoint experience.
• Smartsheet Schedules or MS Project.
• Remote – occasional travel.
• PMP Certificate.
• 3-5 years of Federal Contact Center Contracting.
• Agile Management.
• Jira or similar agile tool.
• Power BI and Confluence a plus.

Please note: For this position Maximus will provide equipment to use.

Home Office Requirements

Internet speed of 25 Mbps or higher required / 50 Mbps for shared internet connectivity (you can test this by going to

Minimum 5 Mbps upload speed.

Connectivity to the internet via Category 5 or 6 Ethernet patch cable to the home router.

Private and secure work area and adequate power source.

Must have a smartphone which will be required to log into Maximus systems (not used for work purposes).

Must currently and permanently reside in the Continental United States.

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$85,000

Maximum Salary

$106,800

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