Head of Recruiting & HR

Make a Difference At MTM Transit, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide. We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you. Together, we thrive, push our limits, and work as a team to help you reach your full potential.

Job Summary The Manager, HR (Austin) will support the organization’s vision and goals by providing direct support to our Austin, TX South Base facility. The Manager will provide direct support with labor relations and human resources matters, gathering, collecting, and maintaining documentation and records required for contract and policy development, investigations, and negotiations.

Responsibilities Provide day-to-day guidance, hands‑on support, and developmental guidance to the Austin HR team.

Handle all labor relations and human resource inquiries related to policies, procedures, and bargaining agreements; refer complex matters to appropriate management staff.

Track all information requests, hearing, and grievance timelines from initiation to completion to ensure adherence to contract requirements.

Serve as the initial contact and liaison for intake and assessment of employee complaints.

Conduct interviews and gather information for employee relations matters such as harassment allegations, work complaints, or other concerns; inform appropriate HR staff when additional investigation is required.

Assist with record‑keeping related to hiring, termination, leave, transfer, and promotion particularly as related to Equal Employment Opportunity (EEO), affirmative action, and diversity initiatives.

Maintain up‑to‑date knowledge of company policies, employment law, and common HR practices.

Collect information and data to assess cost and policy implications of negotiations and disputes. This may include management and union proposals, pay scales and wages, benefits, working conditions, and other mitigating circumstances.

Conduct surveys, interviews, and other research related to human resource policies, compensation, and other labor negotiations; HR Manager or Vice President of HR.

Maintain knowledge and understanding of laws and regulations related to EEO, affirmative action, collective bargaining, unions, labor relations, and human resources.

Assist with preparation of documents and records required for contract negotiations, meetings, and negotiations with employee and labor organizations.

Coordinate meetings between Union Officials, Employees, and Leadership.

Qualifications High School Diploma or GED.

Bachelor’s Degree in Human Resources or related field, or equivalent work experience.

4+ years’ experience in Human Resources/Employee Relations or similar role.

2+ years’ experience in a Union setting (required).

Strong knowledge of human resources policies/procedures and knowledge of local, state, and federal employment/labor laws.

Workday experience (optional).

Benefits Health and Life Insurance Plans.

Dental and Vision Plans.

Flexible Scheduling.

Paid Time Off and Holiday Pay.

Birthday Holiday.

Casual Dress Environment.

Tuition Reimbursement.

MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law.