Transportation Dispatcher / Logistics

We are seeking a reliable and detail-oriented Freight Dispatcher to coordinate and manage daily transportation operations. This role is responsible for scheduling drivers, optimizing routes, ensuring on-time deliveries, and maintaining clear communication with drivers and customers to support efficient and profitable operations.

Schedule and dispatch drivers, equipment, and loads in a timely and efficient manner.

Monitor driver routes and ensure on-time pickups and deliveries.

Communicate with drivers regarding routes, delays, and customer instructions.

Track shipments and provide real-time updates to customers and internal teams.

Maintain accurate records of loads, mileage, and delivery status.

Ensure compliance with DOT regulations, company policies, and safety standards.

Resolve delivery issues, delays, or service disruptions quickly and professionally.

Coordinate with brokers, customers, and warehouse personnel.

High School Diploma or G.and two years of experience and/or training; Previous experience working in the logistics and distribution industry is desired.

Experience in dispatching (trucking or logistics preferred).

Proficiency with dispatch/tracking software and Microsoft Office.

Ability to manage multiple projects and tasks simultaneously.

Resourceful and creative.

Ability to adhere to time and attendance policies.

Must exhibit professionalism and be effective working with customers and drivers.

Proficient with commonly used office software, including but not limited to: MS Word, Excel, PowerPoint, Outlook, as well as telephone and internet communications.

Ability to handle confidential information.

Strong initiative to strive for continuous accuracy, quality, and timeliness of information.

Ability to build and maintain effective relationships through strong interpersonal skills with emphasis on relationship-building and consistent demonstration of solid professional judgement.

A genuine commitment to quality on behalf of the company while building a corporate culture committed to excellence is mandatory.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. This job operates primarily in a professional office environment with minimal safety/health hazard potential. However, job duties may require one to operate in a warehouse environment with moderate safety/health hazard potential. This role is required to be on-site. While the offices of company are open from 8AM to 5PM, Monday through Friday, this job will require work beyond these hours which may include weekends and holidays.