Restaurant and Pool Servers

Hilton Southlake Town Square

The Hilton Southlake Town Square is proud to be one of Hilton's most prestigious properties in North America, consistently ranking in the top 10% for guest service and overall cleanliness. As a Connie Award-winning hotel, we offer 248 beautifully appointed guest rooms and over 28,000 square feet of flexible meeting space, all overlooking the vibrant Southlake Town Square.

Enjoy employee discounts at Hilton Hotels & Resorts, a Quarterly Team Member Celebration, and our Employee of the Quarter Program. At Hilton Southlake, we believe that exceptional hospitality begins with a thriving team. All AM and PM shift team members enjoy free, freshly prepared lunches dailybecause great service starts with feeling nourished and appreciated.

Every quarter, we come together to celebrate wins, share updates, and energize our team with rally-style events that foster unity, motivation, and a shared sense of purpose.

Once a month, we host a warm, welcoming breakfast for our team family style. It's a chance to connect, relax, and enjoy a moment of hospitality togetherHilton style.

Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality servicesall with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.

Service of food and/or beverage to include the order-taking and delivery of any food and/or beverage items. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

Greet the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness.

Check station before, during and after shift for proper set-up and cleanliness.

Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed.

When complete, retrieve order from kitchen, confirm its accuracy, and deliver to guests along with appropriate condiments.

Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.

Replenish beverages as necessary and check with guests for overall satisfaction.

Market and serve upon request any desert items or specialty coffees.

Supplement the bus help in clearing and resettling the tables.

Perform any general cleaning tasks using standard hotel cleaning products as assigned to adhere to health standards.

Adheres to all company policies and procedures.

Knows department fire prevention and emergency procedures.

Utilizes protective equipment.

Perform any related duties as requested by supervisor/manager.

Assists other Restaurant Personnel when needed.

Knowledge of all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.

Hold a current Food Handler Card or in the process of being certified

Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.

Knowledge of the appropriate table settings and service ware.

Basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions.

Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.

Ability to operate beverage equipment, e.g., coffee maker.

through a crowded room on a continuous basis throughout the shift.

Disability insurance

• Employee assistance program
• Health insurance
• Life insurance
• Employee Food and Beverage Discounts

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

Driftwood Hospitality

Driftwood Hospitality Management