SDR - Sales Development (Remote)

Enterprise Sales Development Representative (SDR)

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

We're looking for a high-energy, intellectually curious Enterprise Sales Development Representative (SDR) to help fuel pipeline growth across strategic verticals: Quick Service Restaurants (QSR), Fast Casual brands, Sports & Entertainment venues, and Food Service Management organizations serving Business & Industry (B&I), Healthcare, and Higher Education.

This role is designed for someone who thrives in an enterprise sales motion with 1224 month sales cycles, complex multi-stakeholder deals, and the need to orchestrate outreach across operations, IT, finance, procurement, and executive teams.

You will be the first point of contact for future customers exploring our integrated platformincluding POS, Digital Menu Boards, Kitchen Management systems, and Back Office operations toolsand play a critical role in developing high-quality opportunities for our Enterprise Account Executives.

Pipeline Generation & Prospecting

Proactively identify, research, and engage enterprise-level prospects across QSR, Fast Casual, Sports & Entertainment, and Food Service Management verticals.

Conduct outbound outreach via email, phone, LinkedIn, and event-driven campaigns to build awareness and interest in our platform.

Execute highly personalized outreach that demonstrates understanding of industry operational challenges (speed of service, labor constraints, order accuracy, kitchen throughput, multi-location management, integration complexity).

Identify pain points related to POS modernization, digital transformation, menu management, kitchen operations, data visibility, and multi-location control.

Set high-quality meetings and product demonstrations for Enterprise Account Executives.

Partner closely with Enterprise AEs to execute targeted account strategies and support multi-threaded engagement.

Provide real-time feedback on prospect objections, market trends, and competitive intelligence.

Maintain precise CRM hygiene (Salesforce or similar).

Utilize sales engagement and data tools (Outreach, Apollo, ZoomInfo, LinkedIn Sales Navigator) to maximize contact velocity and personalization.

Track activity metrics, pipeline creation, conversion rates, and account-based campaign performance.

13+ years of SDR/BDR experience, preferably in SaaS, enterprise technology, or restaurant/hospitality tech.

• Ability to conduct structured discovery and articulate value around operational efficiencies, digital transformation, and guest experience.
• Comfortable working in long sales cycles (1224 months) and contributing to account-based strategies.
• Highly organized, self-driven, and able to manage high-volume prospecting while maintaining quality.

Experience prospecting into QSR, Fast Casual, or enterprise restaurant brands OR Sports & Entertainment or Food Service Management (B&I, Healthcare, Higher Ed).

Knowledge of POS systems, digital menu technology, kitchen automation tools, or similar operational technology platforms.

A first-year professional may expect an average of $10,000- $30,000+ in commission compensation if you are in the top 25% in the form of uncapped weekly commissions, lifetime residuals, and portfolio equity.

Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service. Candidates must be legally authorized to work for any employer in the United States on a full-time basis without the need for current or future immigration sponsorship.

This role is eligible to be primarily remote within the United States. However, candidates must reside within a reasonable commuting distance to one of our office locations, as occasional on-site presence may be required for team meetings, training sessions, or company events.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact View email address on click.appcast.io.