Concierge *Urgent*

Concierge

Concierge Location: The August at Steelpointe Harbor - Bridgeport, CT

Creating Value Through Vibrant Communities

With expertise in market-rate, affordable, and mixed-use communities, we specialize in innovative public and private partnerships. Since 1993, we've delivered over $3 billion in developments and maintain a robust pipeline exceeding $1 billion.

Our purpose Creating Value Through Vibrant Communities drives everything we do. In 2024, we were recognized for our people-first work culture by Top Workplaces (Real Estate Industry) and named Management Company of the Year at the Midwest Prodigy Awards.

Apply today and start building a brighter future with Flaherty & Collins Properties!

At Flaherty & Collins, we believe exceptional resident experiences begin the moment someone walks through our doors. As the first face residents, guests, and prospective residents see, our Concierge plays an important role in creating a welcoming atmosphere while delivering outstanding customer service every day.

We're looking for someone who is friendly, professional, and genuinely enjoys helping others. Welcome residents, guests, and prospective residents with a warm, professional first impression.

Serve as the primary point of contact at the front desk, providing exceptional customer service and assistance.

Answer phone calls, emails, and resident inquiries in a timely and professional manner.

Assist residents with service requests, reservations, and general community information.

Monitor building access and visitor activity while helping maintain a safe and secure environment.

Coordinate with leasing, maintenance, and property management teams to ensure resident needs are addressed promptly.

Assist with resident events, community activities, and hospitality initiatives.

Support administrative tasks, documentation, and other duties that contribute to smooth daily operations.

You genuinely enjoy helping people and creating memorable customer experiences.

Previous experience in hospitality, luxury residential, hotels, retail, or customer service is preferred.

You're comfortable learning property management software and Microsoft Office applications.

You present yourself professionally and take pride in representing a luxury community.

Health Benefits: Medical, Vision & Dental Insurance

Employee Assistance Program

Virtual Doctor Visits

Retirement Planning: 401k program with a company match

Employer-Paid Life Insurance

Paid Time Off- Personal Time, Birthday, Diversity Day, and 8.5 Holidays.

Employer-Paid Training & Certifications

Bonus Opportunities

We celebrate diversity and are committed to creating an inclusive environment for all employees.