Overnight Emergency Veterinary Client Service Rep (CARE)

Client Experience Representative - Swing

Purpose-Driven Partnership.

At Veritas Veterinary Partners, we offer exciting career opportunities in state-of-the-art facilities across the U.If you're passionate about veterinary medicine, this is your chance to thrive in a dynamic, high-quality setting.

Our mission is to build a network of trust and opportunity for veterinary professionals nationwide. We specialize in supporting Specialty and Emergency care hospitals, aligning with your unique goals and medical standards. With a focus on exceptional care, we bring together highly trained veterinarians, technicians, and teammates committed to our patients' well-being.

Truth in Medicine and Trust in Partnerships, ensuring we always provide the highest standard of care. Come join us and make a meaningful impact on the community you serve.

At GSVS, we're seeking an exceptional Client Experience Representative to serve as the welcoming face of our hospital, setting the tone for every client interaction. In this vital role, you will ensure every visitor feels acknowledged, supported, and valued from the moment they walk through our doors.

Veterinary experience and/or top tier customer service required. We're seeking self-starters who excel working independently but also collaborate seamlessly with our overnight patient care team. Professional, client focused team member to represent GSVS during overnight hours who takes pride in staying productive, proactive, and engaged throughout their shift. The ideal candidate is adaptable, maintains professionalism during both busy and quiet times, and ensures hospital protocols and policies are followeddelivering exceptional client care and teamwork in our dynamic emergency environment.

About Us: GSVS is a premier multispecialty veterinary practice, committed to the highest standards of patient care and client service. Actively listen to client concerns, acknowledge their needs, and provide compassionate support

Process payments and discuss financial matters with clarity, sensitivity, and respect

Serve as a liaison between clients and clinical staff, ensuring seamless communication

2+ years of high-level customer service experience required (veterinary or medical setting preferred)

• Demonstrated ability to deliver gold-standard service in a fast-paced environment
• Schedule: Tuesday - Saturday, 4pm - 12:30am or Sunday - Thursday, 4pm - 12:30am OR Sunday - Thursday, 4pm - 12:30am

Health, dental, and vision insurance, with HSA option- some plans paid 100%

Retirement Plan - 401K with employer match

Employee Referral Bonus

Mental health support with Talkspace

Pet discount for medical care

We welcome and encourage diversity in the workplace regardless of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status or any other legally protected status. All current positions require the ability to speak, read, and write English proficiently. Additional fluency in other languages is preferred but not required.