Senior Claims Adjuster - Remote / Telecommute

Senior Claims Adjuster We are seeking an experienced Senior Claims Adjuster to manage complex, high-exposure liability and automobile claims from inception through resolution. This role is responsible for conducting investigations, evaluating coverage and liability, managing litigation, negotiating settlements, and maintaining strong relationships with members, legal counsel, and internal stakeholders.

The ideal candidate is detail-oriented, highly organized, an effective negotiator, and experienced in handling complex commercial liability claims in a professional and collaborative environment.

Key Responsibilities for Sr. Claims Adjuster

Investigate and manage complex liability and automobile claims from initial report through closure

Evaluate coverage, liability exposure, damages, and settlement value

Conduct detailed claim investigations and document findings accurately

Establish and manage claim reserves in accordance with company procedures

Coordinate and oversee litigation activities with defense counsel

Review legal strategies, budgets, pleadings, deposition summaries, and case evaluations

Attend mediations, settlement conferences, and trials as needed

Negotiate settlements within delegated authority

Maintain timely and accurate electronic claim documentation

Communicate effectively with clients, attorneys, vendors, and internal departments

Provide reports and recommendations regarding claim and litigation activity

Ensure compliance with claims handling procedures and litigation management protocols

Collaborate with leadership on process improvements and claims strategies

Qualifications Education & Certifications

Bachelor's degree preferred

Professional designations such as ARM, CPCU, or AIC are a plus

Adjuster's license preferred

Equivalent combination of education and experience will be considered

Experience

Minimum of 5 years of progressive experience handling complex commercial liability and automobile claims

Experience managing litigated claims preferred

Knowledge & Skills

Strong understanding of commercial liability and automobile coverage

Proven investigative, analytical, and negotiation skills

Experience working with litigation counsel and managing legal budgets

Excellent written and verbal communication skills

Strong organizational and time-management abilities

Proficiency with Microsoft Office and electronic claims management systems

Ability to work independently, remotely, and collaboratively within a team environment

Travel Requirements

Valid driver's license required

Ability to travel, including occasional overnight trips

Work Environment

This position operates primarily in a professional office environment with occasional travel to meetings, conferences, and client locations. The role may involve prolonged periods of sitting, computer work, and active participation in meetings and presentations.

Compensation & Benefits

Competitive salary based on experience

Comprehensive benefits package

Professional development opportunities

Collaborative and supportive work environment

Strong work/life balance

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