Head of Operations & Business Management

Brinks Texas License #C00550About Brink's:The Brink’s Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries.We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. Job DescriptionBrink’s is seeking a dynamic and strategic Director of Lean Operations to lead the enterprise-wide transformation toward operational excellence. This high-impact role will drive continuous improvement initiatives that elevate performance, increase efficiency, and deliver measurable business results across all lines of business. This role may be based at Brink's Headquarters in Coppell, TX, or within the Midwest/Mid-Atlantic operating region, including Illinois, Indiana, Michigan, Minnesota, Ohio, Wisconsin, Kentucky, Maryland, Virginia, Washington, D.Must be willing to travel 50% to 70% for this role. **Key Responsibilities· Strategic Execution: Lead the development and implementation of Lean strategies that directly support business growth, operational efficiency, and customer satisfaction at the national level.· Cultural Transformation: Champion a culture of continuous improvement, embedding Lean thinking across all functions and levels of the organization—from frontline teams to senior leadership.· Own and execute the Lean Roadmap, ensuring consistent adoption of core methodologies (5S, A3 Problem Solving, VSM, Standard Work, Visual Management, TPM) across regions and business units.· Leadership Engagement: Partner with operational leaders to define performance expectations, deliver coaching, and develop leadership capability in Lean thinking and behaviors.· Training & Development: Design and deliver hands-on training and coaching for cross-functional teams, enabling widespread adoption of Lean principles across Operations, Admin, and Line of Business functions.· Voice of Customer Integration: Collaborate with customer-facing teams to integrate VOC feedback into Lean initiatives, improving customer experience and operational responsiveness.· Strategic Program Management: Lead critical, enterprise-level projects focused on operational efficiency—including production planning, logistics routing, resource optimization, and workforce deployment.Operational Grit: Willingness to engage directly with operations teams, lead from the front, and model Lean behaviors.· Data-driven and process-centric with a relentless focus on continuous improvement and operational excellence.· Preferred Qualifications· Brink’s Bronze or Silver Lean Leader certification strongly preferred· Bachelor’s degree in Business, Operations Management, Engineering, Supply Chain, or related field· 10+ years of progressive leadership experience in Lean, Continuous Improvement, or Operational Excellence roles· Multi-site operations or logistics industry experience is a plusWhat’s Next? To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature.Upon completion of the application process, you will receive an email confirming that we have received your application. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X.Brink’s is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.Work from Home US; Louisville KYType: Full time