Front Desk Receptionist FULL TIME - IMMEDIATE START

ReceptionistThe Receptionist is responsible for providing courteous and efficient "front desk" support for residents, guests and employees at Academy Mapleton Hill (AMH).BenefitsNote: Some benefits require full-time work status401(k) Matching (up to 5% with immediate full vesting)Holiday PayPaid Personal LeaveEmployee Medical, Dental and Vision InsuranceLife InsuranceShort and Long-Term Disability InsuranceDiscounted MealsResponsibilitiesGreeting visitors to the communityAnswer telephone calls and direct/transfer calls to the appropriate location received at the front deskForwards resident requests for services to the applicable department and/or staff membersPerform all administrative reception dutiesReceives and arranges for distribution of mail, packages and vendor deliveries received at the front deskProtect residents' rights, records, and privacy as required by federal, state and local regulationsPractice AMH's Service Standards in all work situationsMaintain appropriate levels of confidentiality when handling sensitive employee, resident and Academy Boulder mattersBe organized and efficient in managing workloadPerform all other duties as assignedCommunications with resident in staff, both written and verbalPractice AMH's Service Standards in all work situationsMaintain appropriate levels of confidentialityQualificationsExcellent verbal and written communication skillsAbility to multitaskSense of humor and pleasant demeanor – ability to stay calm under pressureHonesty and integrityProficient computer skills in Excel and WordAbility to work flexible hours and occasional holidays, as requiredEmpathy toward the elderly and to geriatric issues and challengesDesired Education and ExperienceExperience of 2 years working in a reception type settingHigh school degree, or equivalentProficiency in both English and Spanish