Head of Marketing e-Commerce (m/w/d)

The Company

Forty Five Ten presents a tightly edited roster of emerging and global luxury designers with a focus on Women’s, Jewelry, Shoes, Handbags, and Home. Our distinctive lens celebrates artful design and enduring craftsmanship. Over the course of more than 25 years in Dallas, we have established a trademark sensibility thanks to our imaginative, unconventional assortment and best-in-class stylists.

In 2014, Forty Five Ten was acquired by Dallas-based Headington Companies and two years later relocated from its original location at 4510 McKinney Avenue to the heart of downtown Dallas, joining its larger family of hospitality, restaurant, and retail brands. Our flagship store is an emblem of the city’s urban renaissance with a tremendous architectural presence and museum-caliber art throughout.

Position Summary

Growing ecommerce business seeks an enthusiastic E-Commerce Manager to join the team. In this position, you’ll be managing Forty Five Ten’s e-commerce platform. It’s an ideal position for a fashion-focused individual who is retail-minded and finds satisfaction in building ways of working and managing projects from end to end. You will work closely with an array of teams located at the Downtown Dallas store to plan, execute, and own Forty Five Ten’s website.

You’ll be working on a small team. Collaboration, respect, and interpersonal skills are musts.

You’ll be managing projects from start to finish. Organization and serious attention to detail is non-negotiable.

You’ll be supporting an ambitious goal to fast-track the growth of Forty Five Ten’s e-commerce channel. Imaginative thinking, resourcefulness, flexibility, and a willingness to take on challenges and tasks—big or small—are vital for your success.

Key Responsibilities

As an E-Commerce Manager, your role will include an assortment of tasks that are engaging and collaborative. These will include, but are not limited to:

Leading e-commerce product asset production, including:

Organizing product pulls for e-comm photography alongside FFT’s Fashion Directors + Marketing Team.

Managing the activity of FFT’s team of freelancers (photographers, copywriters, and developers) to ensure adherence to the channel’s goals.

Uploading all site content and products based on marketing and product launch calendars.

Owning order fulfillment + inventory management duties which include:

Pulling daily order exports from Shopify.

Daily inventory imports.

Fulfilling orders in conjunction with FFT store team.

Executing and reviewing merchandise presentations on-site to ensure the categorization, imagery, copy, pricing, and tags are accurate and aligned with marketing initiatives that maximize conversion, average order value, and revenue.

Working with marketing team to do site refreshes in line with marketing cadence.

Owning and managing customer relations in conjunction with the FFT store team to ensure a seamless and frictionless customer experience.

Driving sales performance of the channel with data analysis, monthly reporting on KPIs, ad hoc reporting, and strategies that leverage sales-related insights.

Monitor website performance and proactively identify opportunities for optimization.

Assist with other areas of the wider business, as defined by the management team.

Qualifications

Bachelor’s Degree

3+ years in a similar role. Luxury retail experience a plus.

High proficiency in Shopify and Excel

Mid-level proficiency in Liquid and HTML/CSS

Mid-level proficiency in Adobe Creative Suite: InDesign and Photoshop is a plus.

Interest in fashion, e-commerce trends and data analytics.

The Ideal Candidate

Is a collaborative, communicative, and organized team player, adept at working with a wide range of personalities and teams and balancing multiple priorities at once

Has an advanced proficiency in Shopify + related Shopify apps.

Is a resilient self-starter who demonstrates a proactive approach to their position.

Has meticulous attention to detail with strong written communication skills.

Is a creative and strategic thinker with a strong customer orientation.

Flexible with an ability to prioritize and work in a changing, growth-focused environment.

Has luxury retail experience with a strong knowledge of fashion (preferred, but not a must)

Physical Requirements

Ability to stand and walk the sales floor for extended periods.

Ability to lift and move merchandise up to 25 pounds.

Flexibility to work evenings, weekends, holidays, and special events.

The Perks

In addition to a competitive salary, this position will receive a compensation package, which includes:

401k with company match

Holiday, sick time, and paid time off

Medical and dental coverage

Learning and development opportunities

Dining and retail discounts

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