IT SysAdmin

This role is responsible for procuring, configuring, implementing, and supporting server infrastructure (physical or virtual) and virtual/hosted cloud server solutions.

System Administrator II
This role is responsible for procuring, configuring, implementing, and supporting server infrastructure (physical or virtual) and virtual/hosted cloud server solutions.

At AAA Washington, we equip our members with trusted service and expertise to confidently travel through life. We provide our members with best-in-class roadside assistance, discounts and rewards, travel services and insurance. For over 120 years, we’ve served our members, not shareholders, so our growth supports innovation for the Club today and for the future. Seeking to reflect the communities we serve and create an inclusive culture, we encourage employees to bring their full self to work and support applicants from all backgrounds, abilities and walks of life to apply.

You’ll play an important role in bringing AAA Washington’s spirit of service and peace of mind to our membership. We support hybrid and remote work options for many positions based in our corporate office (Bellevue, Washington) along with some of the best benefits in the region!

Manage and maintain the organization's server, workstation, and application infrastructure.

Perform routine maintenance tasks, such as patching, updates, and backups under supervision.

Monitor and troubleshoot server and application issues.

Participate in development of disaster recovery strategies for the AAA Washington server environment.

Monitor batch job production operations.

Manage Active Directory, Group Policy, and other related Windows services.

Participate in planning and executing system upgrades and migrations.

Document technical procedures and processes.

Collaborate with other IT teams to provide solutions for complex technical issues.

Collaborate with application developers and third‑party software vendors to ensure provisioned servers meet application specifications and standards.

Participate in rotating 24x7 on‑call support.

Bachelor’s Degree (BA) in business, information systems, computer science or related field or equivalent experience.

5+ years’ experience in server virtualization (VMWare).

Certificates, Licenses, Registrations

blade server technology, public and private cloud, server monitoring, server security standards.

Knowledge of various operating systems, such as Windows Server, RedHat, Linux, VMWare.

Knowledge of cloud services and hybrid‑cloud services.

Working knowledge of M365, SCCM, Azure Active Directory, Active Directory, Exchange, Endpoint Manager, Defender365, Avaya, Genesys Cloud, VPN, TCP/IP, DNS, DHCP, BIG‑IP, SQL Server, Rubrik and various system monitoring tools such as Solarwinds.

Knowledgeable in M365 Tenants, AWS, Azure.

Opportunity to earn a discretionary bonus based on company performance.

Health insurance (medical, vision, dental and prescription drug).

Eleven paid holidays in addition to PTO.

Life, Short-Term Disability and Long-Term Disability insurance.

Flexible Spending Accounts.

Travel, Insurance, and Membership Discounts and Perks.

Paid, on‑going training throughout your career.

Tax‑advantaged commuter benefit.

Financial Literacy Education.

The physical environment is typical of a standard office space. It requires the employee to work inside for the duration of work. This position will require occasionally moving about inside the office to access equipment, cabinets, etc. May work around office equipment which could be noisy, such as copiers and fax machines.

Equipment used: Computer, phone, various virtual technologies and programs, other office equipment.

Travel: Rarely Travel.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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