Full/Part Time Front Desk Receptionist

This position is responsible for balancing and closing previous business day and completing daily financial reports. This position successfully manages person in charge duties during the overnight shift, including showing sound judgment in making independent decisions and ensuring security protocols are being followed. Assists guests in a friendly, professional and timely manner, while following CSM high standards of quality to ensure guest satisfaction.
Performs the manager-on-duty role during 3rd shift.
Process check-ins and check-outs, verify billing, create reservations, and process special requests.
Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services.
Accountable for accurately balancing all revenue sources and completing daily financial reports.
Process no-show reservations, prepare financial reports for managerial review.
Close the financial day for the hotel.
Monitors room availability, follows restrictions, and all booking policies and procedures.
CSM procedures when handling cash and processing financial transactions.
Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste.
Produces required volume of work by planning, organizing and prioritizing work duties.
After completing financial tasks, works on assigned additional projects, stocking supplies and assisting other over-night staff as needed.
Maintains a clean and safe work area in compliance with CSM, brand, local, state and federal regulations.
Prior night audit or accounting experience preferred. Excellent computer knowledge and communication skills needed. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment. Education: High school diploma or GED required.
Rate: $18.00 USD - $19.00 USD per hour
CSM Corporation offers a comprehensive benefits package to all regular full-time employees, designed to support the health, well-being, and financial security of our employees. Our benefits include medical, dental and vision insurance plans, company-paid life insurance and short term disability coverage, company-paid long term disability coverage for eligible employees, 401(k) plan with company match, tuition reimbursement, voluntary benefits (critical illness, hospital indemnity, accident insurance, pet insurance, identity theft), time-off, scholarship program, generous hotel discounts and more! For benefits offered to regular part-time or on-call employees, please email View email address on click.appcast.io.