Head of Operations Management (m/w/d)

Responsible for the direction and control of the company’s daily operations for the branch

Primary Duties And Responsibilities

Responsible for managing Operation Supervisors, Coordinators and Dispatchers in all aspects of operations

Responsible for communication with clients during assignments, preparation and distribution of updates and preparation, review and issuance of final reports

Principal contact for the company’s customers

Takes the lead in investigating customer complaints and non-conformances

Responsible for ensuring that company policy is followed by all direct reports

Expected to represent the company at industry functions, engage in marketing activities with existing and potential customers

Work closely with Administrative staff or Branch Manager in ensuring timely and accurate invoicing of all jobs

Required Skills

5+ years experience in the Petroleum, Petrochemical, and Chemical industry required

Hands-on experience of inspection and/or laboratory work strongly preferred

Bachelor or Associates Degree preferred

Excellent inter-personal and communication skills required

Working Conditions
Office Environment - Terminal/Facility Visits Probable - Work and After Work Social Events Possible

Physical Requirements
Ability to sit for extended periods of time

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