HR Generalist - Recruiting & Employee Engagement

CXtec is a highly driven sales organization on a growth trajectory. To support this, we are rebuilding our HR infrastructure from the ground up. We’re not looking for a traditional HR administrator to maintain the status quo. We are hiring an HR Operational Architect – someone who can build, own and scale the systems that power the employee experience and ensure operational excellence.

This is a high-impact role for a strategic HR professional who thrives in a blank-slate environment, takes end-to-end ownership and can balance people strategy, compliance and operational execution. Success in this role requires autonomy, precision and the ability to create structure in a fast-moving, growth-oriented environment.

Maintain full accountability for lifecycle execution quality, consistency, and outcomes.

Employee Relations & Performance Execution

Serve as the first line of employee relations, moving beyond transactional resolution to proactive manager coaching.

Ensure consistent, compliant application of HR policies and corrective action across all departments.

Own the performance improvement plan (PIP) and related processes and ensure managers are held accountable to performance standards.

Compensation & Pay Equity

Design compensation structures, including job architecture, salary frameworks and pay equity audits and alignment.

Own the annual compensation review cycles through clean data prep, HRIS administration and manager communications.

Ensure consistent and compliant compensation practices aligned with internal standards and applicable legal requirements.

Serve as the execution owner for employee engagement and satisfaction initiatives, partnering with the VP of HR on strategy and priorities while owning day-to-day administration and follow-through.

Compliance & Risk Management

Own end-to-end HR compliance execution, ensuring adherence to all federal, state and local requirements.

Ensure audit readiness through documentation integrity, recordkeeping and policy enforcement.

Build and enforce policies, identify compliance risks proactively and implement corrective actions and process improvements.

Lead HR investigations and documentation processes.

HRIS & Process Management

Command the HRIS as the system of record, ensuring data integrity, accuracy and scalability across the employee lifecycle.

Design and optimize HR processes (onboarding, offboarding, status changes) to ensure consistency, efficiency and compliance.

Establish and enforce standardized workflows, documentation and system governance across HR operations.

Identify gaps and implement process improvements to enhance efficiency, reduce risk and maintain audit readiness.

Data, Reporting & Accountability

Own HR data integrity across systems, reporting and dashboards.

Build and maintain reporting that provides visibility into HR operations, performance and trends.

Track and report on key HR and people-related KPIs tied to assigned responsibilities.

Use data to identify trends, drive decisions and recommend process improvements.

You have built HR infrastructure from scratch, not just maintained someone else's system. You operate with high autonomy, extreme attention to detail and the agility to execute in a fast-paced, lean environment without heavy administrative support.

You connect HR execution directly to business outcomes.

Bachelor’s degree in Human Resources, Business or related field.

5+ years of progressive HR experience with direct ownership across core HR functions.

HR certification(s) preferred (PHR, SHRM – CP).

Expertise in employee relations, compensation strategy, performance management and HR compliance (federal, state and local employment law).

Specific, demonstrable evidence of building and improving HR systems, processes and infrastructure from scratch in a growth-stage or lean environment.

High level of personal and professional integrity with the ability to maintain confidentiality and handle sensitive information with discretion.

High level of proficiency with HRIS systems and MS Office.

Health insurance and prescription drug coverage

Dental and Vision insurance

Company-paid life insurance and voluntary life options

Company paid short and long-term disability coverage

Flexible spending accounts

Identity Theft & Fraud Protection

Legal insurance

Traditional and Roth 401(k) retirement plan with company match

Tuition reimbursement

Employee Assistance Program

Paid vacation, sick/personal days and holidays

Flexible work arrangements

All qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, religion, sex, sexual orientation, protected veteran or military status, disability, marital or familial status, domestic violence victim status, gender identity or expression, criminal history, citizenship, immigration status or any other legally protected class.

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