Head of Operations Management (m/w/d)

Pegasus leads the way in comprehensive cleaning and maintenance solutions. We leverage cutting-edge technology to create and maintain clean, healthy, and safe indoor environments for commercial, industrial, and manufacturing facilities.

Magazine as one of the "Fastest Growing Private Companies in America".

When a customer picks up the phone or sees a Pegasus representative at their facility, they know that they are dealing directly with an owner of the company. Everyone has one overriding goal: do whatever it takes to guarantee our customer’s satisfaction. It is our goal to deliver “WOW” experiences through exceeding our customer’s and employee’s expectations. Working as a part of a world‑class team to achieve great things together, if our customers and employees don’t rave about Pegasus, then we have failed.

The Operations Supervisor position manages janitorial operations that facilitate the maximization of resources to achieve customer satisfaction, productivity, schedule adherence and economic goals. The role includes managing both day and night staff, with regular site visits expected to ensure operational efficiency and staff performance.

Full time

Oversee janitorial and CE operations for designated customer sites.

Ensure proper usage of supplies and equipment through the training and development of employees.

Assist Manager with Conducting cleanroom and/or labs inspections to ensure employees are following procedures and client specific SOP.

Performs routine building inspections through frequent walkthroughs.

Ensures the accuracy and proper submission of payroll timecards.

Identify and resolve cleaning issues, make recommendations to management and staff

Promote continuous quality improvement to exceed customer expectations.

Conduct safety training sessions with employees and support the manager in ensuring completion of Company “Beyond Compliance” training.

Manage inventory of cleaning equipment and notify Manager of repairs needed.

High school diploma or GED required.

Must be able to effectively communicate in English, both written and verbal, as this is a client-facing role.

Strong customer service orientation and the ability to build long-term relationships with clients.

Working experience with Microsoft Office Suite (Word, Excel, Outlook) and experience with administrative duties such as creating and submitting inspection reports and managing time and attendance.

Overtime work and schedule adjustments may be needed/necessary. Holiday work may also be required.

Ability to walk for extended periods across multiple job sites

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Compliance Requirements

Citizenship or Permanent Residency.

Must provide proof of COVID-19 vaccination. Pegasus is an Equal Opportunity Employer and reasonable accommodations will be considered for medical restrictions or a bona fide religious objection is approved. (This position manages all employees of the department and is responsible for leadership, performance management and hiring of the employees within its department.

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. While performing some duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration. The noise level in the work environment and job sites can be loud.

Travel
Local travel is frequent, although some out of the area travel and overnight may be expected.

This job description is subject to change at any time at the discretion of Management.

#J-18808-Ljbffr Pegasus Building Services Company, Inc.