Full-Time Community Liaison (Marketer)

Community Liaison

The Community Liaison is responsible for driving business development through targeted outreach to key community partners, including healthcare providers, clergy, and other local influences. This role requires close coordination with internal departments such as Scheduling, Quality Assurance, Finance, and Client On-boarding to ensure seamless service delivery. The Community Liaison plays a critical role in the success of Cambridge Caregivers. This role includes not only traditional business development with aspects like selling and meeting growth targets but also client advocacy skills paired with the need for deep industry engagement. Cambridge Caregivers has been in business since 2014. Actively seek out networking opportunity both inside and outside the industry. Inform those seeking care about appropriate options, our service offerings, our company policies and practices.

Guide clients through the Engagement Documents should they need assistance. Follow up with clients missing data in their documents

Coordinate visits, care-plan updates, and non-medical assessments with Quality Assurance, Scheduling, and the Director of Nursing.

Engage with and get to know staff in order to assist Scheduling with positioning appropriate assets with your clients.

Utilize company CRM and other software to manage the client pipeline, track referral sources, prospective clients, and forecasts.

Assist in follow-up from marketing events, communication, and campaigns.

Cooperate with the Regional Development Director and COO to set realistic targets and budgets.

Required minimum of 5 years experience, preferred 10+ years experience in relevant field/s: Marketing, Sales, B2C, Customer Service, Community Engagement, Communication, Healthcare Sales, Services Sales, Home Health

Bachelors degree preferred

Superior interpersonal skills and a solid reputation among peers, professionals, and customers.

Aptitude for performing a variety of functions, multi-tasking, and picking up ad hoc projects or new skill sets as directed.

Ability to self-manage and follow through on growth targets.

MS Office experience

CRM experience

This job is Full-Time.

Flexible, In-Person.

Must be located in North Dallas, Plano, Frisco or McKinney and willing/able to commute to our Dallas office at least 3 days/week.

Must also be willing to work from home on weekends and outside of regular business hours.

Health Insurance

• Dental & Vision Insurance
• Gas Stipend
• Base Pay + Bonus Opportunities + Commissions
• Employee Assistance Program

Cambridge Caregivers is committed to providing high quality services to our clients and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Cambridge Caregivers are based on client care needs and an individuals qualification without regard to race, religion, nationality, sexual orientation, veteran status, or any other status protected by the laws or regulations in the locations where we operate.