Full Time Receptionist / Administrative

Administrative Receptionist

"Department: Tribal Chair/ Tribal Council

Position Status: Regular Full-Time

The Poarch Creek Indians place a high value on individuals who share our commitment to community, tradition, and progress. As Alabama's only Federally Recognized Native American Tribe, we take pride in a history that spans generations and is deeply rooted in resilience and cultural heritage. Our mission is to uplift the lives of our Tribal Members, preserve our traditions, and drive innovation for a thriving future. If you are passionate about serving with purpose and authenticity while fostering trust, unity, and growth, we welcome you to join us on this meaningful journey.

The Administrative Receptionist is a key line-level position responsible for operating a centralized reception area and a high-volume multi-line telephone system, serving as the primary point of contact for visitors, callers, and general office inquiries while providing routine administrative support to ensure efficient daily operations. This role plays a strong commitment to understanding and embracing the Poarch Creek Indians Values of Perseverance, Opportunity, Accountability, Respect, Cultural, and Honesty.

Serve as the first point of contact for visitors, employees, and the public.

Answer and direct high-volume, multi-line telephone calls.

Perform general administrative duties, including data entry, filing, scanning, and correspondence.

Process and distribute mail, operate the postage machine, and assist with mailroom operations as needed.

Schedule appointments, maintain office supplies, and keep the reception area organized.

Provide excellent customer service while maintaining professionalism and confidentiality.

High school diploma or equivalent required.

Four (4) years of employment experience in customer service, front desk, receptionist, or general administrative support roles in a confidential office setting required.

Experience working in and overseeing a fast-paced reception area with high volume, multi-line telephone system required.

Ability to work odd and irregular hours, as needed.

Ability to travel and participate in required training, leadership development, and other events.

Strong customer service skills with experience answering phones, greeting visitors, and providing administrative support.

Proficient in Microsoft Office and standard office equipment.

Dependable, detail-oriented, and committed to following policies and procedures.

Medical, dental, vision, life insurance and voluntary benefits

Paid time off and paid holidays

Employee Assistance Programs (EAP)

Performance bonuses and COLA increases

INDIAN PREFERENCE, SPOUSAL PREFERENCE, OR FIRST GENERATION:

1) Tribal Member (2) First Generation Descendant of a Tribal Member (3) Spouse of Tribal Member (4) Indian (5) Non-Indian

In the event that a position of employment is funded in whole or in part my any federal grant and/or contract or other public funding, preference shall be given in the following order: (1) Indian (2) Non-Indian