Head of Programme Management

Kansas City Metro | Exempt | $66,000/year + Full Benefits
If you are an experienced leader who thrives on building strong teams, improving program quality, and ensuring individuals receive exceptional support, this opportunity may be for you.
Join Center for Developmentally Disabled (CDD) - a nonprofit serving Kansas City for over 50 years - as a Program Director, overseeing residential and community living services while mentoring leadership teams who support adults with developmental disabilities.
This role provides high-level oversight of service delivery, staff development, and regulatory compliance across multiple locations while helping ensure individuals supported by CDD live safe, meaningful, and independent lives.
Guide programs that empower individuals with developmental disabilities to live independently and participate fully in their communities.
Impactful Work: Support Program Specialists, Residential Specialists, and DSP teams to deliver high-quality, person-centered services.
Professional Growth: Access leadership development opportunities while helping shape program improvements across the organization.
Join a respected nonprofit with over five decades of service in the Kansas City community.
Provide coaching and leadership development to supervisory staff.
Conduct performance evaluations and support staff accountability and professional growth.
Partner with Human Resources on performance management and employment decisions when needed.
Foster a collaborative team culture focused on quality services and person-centered care.
Program Operations
Oversee service delivery across multiple residential and community living programs.
Compliance & Quality Assurance
Ensure programs operate in compliance with Department of Mental Health (DMH) regulations and agency policies.
Support preparation for accreditation and regulatory reviews including CARF .
Conduct regular site visits to evaluate program quality, safety, and documentation standards.
Complete monthly summary reports outlining program operations and improvement initiatives.
Maintain strong relationships with families, guardians, service coordinators, and community partners.
Bachelor's degree in education, rehabilitation, social/behavioral sciences, or related field OR
Equivalent experience supporting individuals with developmental disabilities.
Supervisory experience in residential or community-based services
Experience supporting individuals served under DMH ID/DD services
Valid MO Class E or KS Class C driver's license
Master's degree in a related field
Experience managing multi-site programs or supervisory leadership teams
Familiarity with CARF accreditation standards and DMH regulatory requirements
Schedule: Full-time | Core hours 8:00 a.m.-Includes occasional before/after hours and weekend support
Group homes, ISLs, community settings, and administrative offices
Training: Paid onboarding + ongoing certification requirements
Reports To: Vice President of Programming
Travel: Daily travel throughout the KC metro; occasional out-of-area travel as needed

If you're passionate about helping others reach their potential, we'd love to meet you. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristics protected by law.
For over five decades, Center for Developmentally Disabled has helped individuals with developmental disabilities live, work, and thrive independently in their communities. Our mission is to promote dignity, opportunity, and inclusion - and we're looking for compassionate professionals like you to help us continue that work.
Apply today at and start changing lives tomorrow!