HR Generalist - Full Time (Remote)

HealthFlex Headquarters - Oakland

Human Resources

Reports to: VP of Human Resources and dotted line to Chief Operations Officer

Schedule: Full Time - Exempt

Remote Work: Will consider hybrid after 90 days

We are committed to delivering exceptional care and support to our patients, families, and communities—and that starts with creating an outstanding employee experience. We are seeking a passionate, service‑oriented Human Resources Generalist to join our growing People Team and help shape a workplace where employees can thrive.

If you enjoy supporting employees, managing HR operations, administering benefits, and serving as a trusted resource for leaders and team members, we'd love to meet you.

Actual compensation will be determined based on experience, qualifications, skills, certifications, and internal equity.

Reporting to the Head of People, the Human Resources Generalist is responsible for the administration, communication, and execution of Human Resources programs, policies, and procedures across the employee lifecycle. This role serves as a key resource for employees and managers, ensuring the effective delivery of HR services including benefits and 401(k) administration, HRIS management, employee onboarding, employee transactions, leave of absence administration, employee relations support, and compliance initiatives. The HR Generalist maintains accurate employee records, supports workforce planning and reporting, and helps foster a positive and compliant workplace culture.

Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions of this job.

HR Operations & Employee Lifecycle Administration

Supports daily Human Resources operations, including new hire onboarding, employee status changes, transfers, promotions, terminations, and offboarding activities.

Provides day‑to‑day HR support by responding to employee and manager inquiries regarding policies, procedures, benefits, payroll‑related matters, and employment practices.

Conducts exit interviews and identifies trends and recommendations to improve employee retention and engagement.

HRIS Administration

Serves as the primary administrator for the Human Resources Information System (HRIS), including employee setup, maintenance, data integrity, employee status changes, organizational updates, and system audits.

Ensures all employee data is entered, maintained, and updated accurately and timely.

Generates and analyzes HR reports, metrics, and dashboards to support business and leadership decision‑making.

Identifies opportunities to improve HR processes and workflows through automation, system enhancements, and best practices.

Administers employee benefits programs, including medical, dental, vision, life insurance, disability, wellness, and voluntary benefit offerings.

Administers the company’s 401(k) retirement plan, including employee enrollments, contribution changes, eligibility tracking, compliance support, and employee education.

Administers and tracks employee leave programs, including FMLA, CFRA, ADA accommodations, workers’ compensation, personal leaves, pregnancy disability leave, and other applicable leave programs.

Ensures compliance with all federal, state, and local leave regulations and documentation requirements.

Employee Engagement & Organizational Support

In collaboration with the Head of People, supports HR programs including performance management, employee engagement initiatives, training programs, annual compliance training, recognition programs, employee events, and surveys.

Develops and distributes company‑wide HR communications, including announcements, policy updates, and employee newsletters.

Participates in special projects and strategic HR initiatives as assigned.

Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.

Minimum of three (3) years of progressive Human Resources experience required; Experience administering employee benefits, 401(k) plans, HRIS systems (Paylocity is a plus), and leave of absence programs required.

Experience supporting employee relations matters and conducting workplace investigations preferred.

Strong knowledge of federal, state, and local employment laws, including FMLA, CFRA, ADA, EEO, wage and hour regulations, and leave of absence administration.

Demonstrated experience with HRIS administration and employee data management.

Strong understanding of benefits administration and retirement plan processes.

Advanced proficiency with HR systems, Microsoft Excel, PowerPoint, and reporting tools.

Ability to manage sensitive and confidential information with discretion and professionalism.

Strong customer service orientation and commitment to employee support.

HR certification (PHR, SHRM‑CP, SHRM‑SCP, or equivalent) preferred.

Prolonged periods of sitting and working at a computer, including frequent use of a keyboard, mouse, and telephone.

Ability to communicate effectively in person, by telephone, video conference, and email.

Ability to travel occasionally between office locations or attend meetings, training sessions, and company events, as needed.

Requires visual acuity to review documents, analyze data, and perform work on a computer screen for extended periods.

Work is typically performed in an office or remote work environment with moderate noise levels.

May be required to attend employee events, orientation sessions, training programs, or other organizational activities outside of normal business hours on occasion.

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