Head of Operations Management (m/w/d)

Job Title: Operations Supervisor

Work Location Type: On-Site

Since 1942, SkyChefs has taken culinary excellence to new heights. As a trusted partner to the nation’s leading airlines and retailers, we proudly deliver millions of meals and exceptional service experiences every year across 43 sites throughout the United States. From the kitchen to the runway, our teams work together to deliver quality, reliability, and service at every altitude. The Food Operations Supervisor keeps the kitchen running smoothly, leading the team with energy, clarity, and hands-on support. They make sure every meal is prepped, portioned, and put together exactly right, meeting high quality standards while staying on schedule for every flight. Beyond the day-to-day, they keep the team focused, motivated, and working together while maintaining a safe, clean, and organized kitchen. They’re always looking for ways to improve how things get done, helping the team work smarter without cutting corners. Medical, Dental, and Vision coverage starting Day 1

• Employer‑paid life insurance and AD&D benefits
• Paid vacation, sick time, and holidays
• Tuition reimbursement
• Career growth opportunities with a global organization

Guide, motivate, and develop your team to consistently meet and exceed performance goals (team includes: leads and runners, across hot and cold food prep areas).

• Drive Production Excellence : Ensure meals are prepped, portioned, and assembled to gold standard specifications (FIFO, allergen control, HACCP compliance, quality checks with scales and sample plates)
• Drive process enhancements, safety initiatives, and compliance with industry regulations (HACCP, OSHA, USDA, etc.).
• Optimize Operations : Manage schedules, labor productivity, and costs, ensuring efficiency in a fast-paced production environment.
• Inspire Teamwork : Host daily team meetings to foster collaboration and keep everyone aligned with performance and safety goals.
• Collaborate Across Teams : Partner with fellow supervisors, production leads, and warehouse teams (pick, pack, ship) to ensure seamless operations.

Proven Leadership Experience: 2+ years as a supervisor in food production, manufacturing, distribution, or meal prep facilities.

• Hands-On Management Style: Comfortable being on the floor, directly engaging with staff, and resolving issues in real time.
• Skilled in scheduling, inventory management, labor planning, and production flow.
• Experience in airline catering, meal kit production, or large-scale food operations strongly preferred.
• Regulatory Awareness: Familiarity with HACCP, OSHA, USDA, FDA, and allergen control protocols.
• Union Experience: SkyChefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.