Head of Operations & Business Management

Operations SupervisorAs a CBRE Operations Management Supervisor, you will oversee the day-to-day work of staff supporting multiple lines of business in one or more offices. This job is part of the Operations Management job function. They are responsible for coordinating staff functions and operations that support the organization's goals and strategies.What You'll Do:Manage the processing of AP transactions. This includes vendor invoices and expense reports, listings and project budgets, etc.Assist in developing and maintaining work procedures and preparing work schedules. Train and guide business staff to ensure a firm grasp of company policies and procedures.Act as a single point of contact to provide customer service support to both internal and external clients.Approve various AP items to ensure proper coding, allocation, and backup.Track corporate cards and resolve any expense report issues.Review monthly AR reports and evaluate the need to elevate collection efforts.Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives.May establish new techniques to ensure the team is able to meet its objectives.Has a direct impact on the team objectives as well as the objectives of related teams.Ensure personal and team outcomes have a positive impact on customer objectives.Lead by example and model behaviors that are consistent with CBRE RISE values. Guide team through the application of basic knowledge of practices and procedures. Work to build consensus.What you'll need:Bachelor's Degree (BA/BS) preferred.3+ years supervisory experience support to teams of professionalsAbility to calculate figures such as percentages, discounts, and commissions and basic knowledge of financial terms and concepts with the ability to conduct basic financial analysis.Strong problem solving, interpersonal and organizational skills.Experience with Microsoft Office Suite required and the ability to edit templates in Power Point and/or Adobe InDesign.Strong marketing knowledge desirable.Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.Why CBREWhen you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.Equal Employment Opportunity:CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.