Warehouse Op-Tech (AM)

The Infosys Communications, Media, and Technology (CMT) unit is a dynamic and innovative division dedicated to driving digital transformation and growth for clients in the telecommunications, media, and technology sectors. Our vision is to become the strategic and trusted partner for our clients by enabling their digital transformation and growth. Join us to be part of a team that leverages deep industry insights and strategic leadership to deliver innovation‑led transformation through digital, cloud, and AI‑first solutions. We are committed to building and nurturing a high‑impact partner ecosystem and driving long‑term, strategic client relationships.

Collaborate with internal and client teams to resolve complex incidents, conduct root cause analyses, and document findings with preventive recommendations

Participate in evaluation of client IT infrastructure, prepare actionable assessment reports, and support due diligence to document infrastructure maturity and improvement opportunities

Align release schedules and environment readiness, execute deployments as per protocols, perform post‑deployment testing, and manage version control to track changes

Facilitate performance data analysis across systems, coordinate insights on system behavior, and support capacity planning to optimize performance

Act as liaison with onsite, offshore, and vendor teams to document project requirements, ensuring effective collaboration

Develop a centralized repository of technical and procedural knowledge, leveraging insights from other projects to drive efficiency and retain organizational expertise

Focused approach towards deployment management, system optimization, and process automation initiatives including sector specific focus.

Hands on experience with Storage Administration.

Hands on Exposure to Content management System /Online Stores/Payment.

Experience in one of the Storage technologies HPE is a PLUS.

Experience with ITIL processes and maintenance of projects.

Hands‑on experience in working in Global Delivery Model with onsite/offshore resources.

Bachelor’s degree or foreign equivalent required from an accredited institution. This position may require relocation and/or travel to work/project location.

In order to comply with legal requirements, this role is limited to “U.S. citizens, U.Lawful Permanent Residents, and certain refugees and asylees.

Medical/Dental/Vision/Life Insurance

Long‑term/Short‑term Disability

Health and Dependent Care Reimbursement Accounts

Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)

Paid holidays plus Paid Time Off

Infosys is a global leader in next‑generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI‑powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always‑on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Infosys provides equal employment opportunities to applicants and employees without regard to race, color, sex, gender identity, sexual orientation, religious practices and observances, national origin, pregnancy, childbirth, or related medical conditions, status as a protected veteran or spouse/family member of a protected veteran, or disability.

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