Head of Services - Support and Managed

We are looking for a Service Line Manager for Vascular and Wound Care in Maplewood, Minnesota. This is a full‑time, non‑exempt position. The role will oversee staff at the Maplewood and Woodbury Clinics, as well as Lakes Medical Center in Wyoming. Clinic hours are Monday through Friday, 7:00 a.m. Travel is required between the Woodbury and Lakes Medical Center locations.

With a continuous focus on high quality patient care, the Manager Service Line is responsible for efficient and fiscally sound operational leadership for the respective program locations within the service line. The Manager will be responsible for day‑to‑day site operations and will work in close partnership with hospital administration and service line leadership to ensure goals and objectives are supported through thoughtful planning and implementation. The Manager will oversee accreditation and regulatory requirements, fiscal management, human resources management and collaboration with the Medical Director and service line leadership to develop and implement strategies for the site and system.

Leads improvement efforts and ensures staff and clinicians are supported and held accountable through consistent expectations. Acts as a liaison between site leadership and system resources/partnerships.

Accountable for continuous improvement and achieving key performance metrics for quality, customer experience, engagement and efficiency.

Responsible for the financial performance of the clinic, including revenue, expense management and provider productivity. Implements corrective actions to ensure financial success of the practice in obtainment of financial targets.

Acts as a subject matter expert as it relates to patient satisfaction data. Articulates and leads changes to align system efforts and strategies with service line growth and operations.

Independently, in partnership with Human Resources, manages all human resource activities for employed team members; includes recruitment, onboarding, staff assignments, recognition, and performance management. Ensures employees are orientated to the organization, business unit, site and position. Manages a respectful and healthy work environment for a diverse workforce.

Acts as a subject matter expert for quality and regulatory standards. Has the ability to articulate the standards into daily practices, operations, and process improvement efforts as needed. Ensures the work environment is safe and compliant with regulatory standards.

Identifies barriers to achievement of clinical outcome measures and partners with Medical Directors to develop and implement effective improvement plans.

in Business Administration, Healthcare Administration, or related field

Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short‑term and long‑term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Additionally, our organization values pay equity and considers the internal equity of our team when making any offer. If your role is eligible for a sign‑on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.