FULL-TIME ADMINISTRATIVE PROFESSIONAL

Administrative Assistant (AA)The role of the Administrative Assistant is to support the CEO and the Project Management team in a well-organized and highly efficient manner. This is a full-time office-based position, working in a research clinic. The AA will be responsible for greeting patients, sponsors, and vendors, performing administrative duties, maintaining the overall cleanliness of the facility, and ensuring the patients receive the highest quality care services for their concerns and needs. The Administrative Assistant is responsible for assisting the clinical research teams in ensuring the most effective and efficient conduct of clinical research studies by providing administrative and project tracking support.To be successful in this role, the AA should be able to recognize logistical problems, and initiate appropriate solutions. Ideal candidates will be detail-oriented, have the ability to multitask and be able to collaborate with various role players. The AA must be able to work independently, be a team player, and proactively solve problems.QualificationsPreferable Associates Degree or higherMandatory High School DiplomaPrevious Administrative experience highly preferredMust be physically capable of performing light janitorial dutiesProficient Knowledge of Computer Skills: Microsoft Office Suite, including Word PowerPoint, ExcelExcellent time management and social skillsHighly motivated with a phenomenal eye for detailAbility to build rapport with clientsHospitality skillsPositive attitude and professional demeanorMust be ProactiveAccuracy, attention to detail and ability to set priorities and meet deadlinesMust have a keen eye for cleanliness and detail while adhering to all safety and health standardsWork EnvironmentThis is a full-time positionEmployees are expected to work 8 hours a dayExpected in the office 8:00 AMThis is an office-based positionWilling to wear Personal Protective Equipment (PPE) as required when working in clinicEmployee must be vaccinated for COVID-19Business Attire or ScrubsDuties and ResponsibilitiesGreeting patients, sponsors, and vendors upon arrival and directing them to appropriate offices.Answering a 4-line phone system and directing calls as requiredReceive and answer telephone calls with proper conduct and etiquetteProvide general administrative support to the Clinical Operations Department and assistance to Clinical TrialTo assist the Clinical Operations teams in the completion of all required tasks to meet departmental and project goals - Manager (CTM) and Project DirectorMay Provide support to the Project Manager and project team with Investigator Meeting coordination, agenda preparation, and generate meeting minuteObserve HIPAA for the protection of patient privacyAssist patients with their needs and/or personal needsProcessing and shipping of lab specimensOversee specimen collection, storage, and shipmentInventory supplies and reorder as necessaryMust perform light janitorial dutiesMust maintain a high level of cleanliness throughout designated areas while adhering to all safety and health standards, including but not limited to maintaining all areas of the clinic as neededWill support staff to ensure all equipment is clean and in working condition at all timesAssisting project team with administrative tasks such as word processing, photocopying, mailing, faxing, ordering supplies, and organizing travelSupports the research team by: creating/maintaining accurate files; copying, scanning, uploading, faxing and emailing documents as necessary; and being proactive in process improvement ideas.Must acquire ICH-GCP knowledge and training as part of onboarding and on an ongoing basis throughout employmentMay assist in coordinating preparation of regulatory documents, receipt, or distribution of study suppliesMay be involved in tracking patient enrollment and site visitsMay maintain the patient databasesAny other administrative tasks as delegated