Hotel Head Of Housekeeping

The Hotel Housekeeping Supervisor manages daily cleaning operations, bridging the gap between frontline staff and management. They assign tasks, inspect rooms to meet brand standards, train team members, handle inventory, and ensure all safety and hygiene regulations are strictly followed.

Responsibilities Create daily schedules, assign workloads, and train new or existing team members on cleaning protocols.

Routinely inspect guest rooms, corridors, and public areas to ensure they meet the hotel’s cleanliness and maintenance standards.

Monitor supplies, linens, and cleaning equipment. Reorder items when stock runs low to keep carts fully equipped.

Address guest complaints or special requests (e.g., extra towels, specific room needs) in a professional and timely manner.

Communicate with the front desk regarding room statuses (dirty vs. inspected/ready) and the maintenance team for any facility repairs.

Update room statuses in the hotel property management system (PMS), maintain attendance logs, and log lost-and-found items.

Qualifications 1–3 years of housekeeping experience, with at least 1 year in a supervisory or leadership role.

Ability to stand, walk, bend, and lift heavy items (such as linen bags) throughout a shift.

Strong organizational, leadership, and conflict-resolution skills, plus a working knowledge of hotel PMS software.

A critical eye for spotting missed details and enforcing sanitation and safety regulations.

Compensation $16.50 - $17 hourly

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