[Fulltime ] ServiceNow Architect

Onsite ServiceNow ArchitectApplyremote type: R-63439**Who We Are**At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.**The Role****Who We Are**At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.As a Onsite ServiceNow Architect at Kyndryl you will work onsite 5 days a week in Upper Arlington, Ohio**.** as a dual-threat ServiceNow Developer/Architect to lead the technical design and execution of enterprise-wide solutions for a high-profile public sector client. This role requires a professional who can operate at a strategic architectural level—defining platform standards and governance—while remaining "hands-on" to develop, configure, and troubleshoot complex workflows.As aOnsite ServiceNow Architect You will ensure the platform remains scalable, secure, and compliant within a FedRAMP-authorized environment, focusing on digital transformation and service optimization.**This position is for a government client and we can only hire US citizens or full green card holders**Required skills and experienceKey Responsibilities:* Architectural Strategy: Define the technical architecture for the ServiceNow platform, ensuring alignment with the Common Service Data Model (CSDM) and industry best practices to minimize technical debt.* Design and develop custom scoped applications, complex Business Rules, Script Includes, UI Actions, and Client Scripts using JavaScript and Glide APIs.* Implement and maintain robust security protocols, including advanced ACL configurations, data encryption, and secure coding standards to meet federal and state regulatory requirements.* Integrations & Automation: Lead the design and implementation of integrations with third-party systems using IntegrationHub, Flow Designer, MID Servers, and REST/SOAP APIs.* Platform Governance: Establish development standards and conduct code reviews to ensure platform health, performance, and upgradeability.* Partner with the Engagement Lead and business stakeholders to translate functional requirements into high-level design documents and technical specifications. Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.**Who You Are****Why Kyndryl:**We’re a purpose-driven company committed to innovation and empowering our people. Here, your work contributes to meaningful outcomes for clients and communities.**We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in your work. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.**This position is for a government client and we can only hire US citizens or full green card holders****Required Technical and Professional Experience*** **The successful candidate will work onsite 5 days a week in Upper Arlington, Ohio*** Architectural Strategy: Define the technical architecture for the ServiceNow platform, ensuring alignment with the Common Service Data Model (CSDM) and industry best practices to minimize technical debt.* Design and develop custom scoped applications, complex Business Rules, Script Includes, UI Actions, and Client Scripts using JavaScript and Glide APIs.* Implement and maintain robust security protocols, including advanced ACL configurations, data encryption, and secure coding standards to meet federal and state regulatory requirements.* Integrations & Automation: Lead the design and implementation of integrations with third-party systems using IntegrationHub, Flow Designer, MID Servers, and REST/SOAP APIs.* Platform Governance: Establish development standards and conduct code reviews to ensure platform health, performance, and upgradeability.* Partner with the Engagement Lead and business stakeholders to translate functional requirements into high-level design documents and technical specifications. Required Qualifications:* Experience: 5+ years of experience in IT, with at least 5 years of deep technical experience in ServiceNow development and architecture.* Expert-level proficiency in JavaScript, HTML/CSS, and ServiceNow-specific development tools (Studio, UI Builder, Service Portal).* Government Experience: Proven track record of working within FedRAMP or similarly regulated government cloud environments.* CMDB & ITOM: Strong understanding of Configuration Management (CMDB) and IT Operations Management (Discovery, Service Mapping) within a public sector context.* Citizenship: Must be a US Citizen or Green Card holder.* Required Certifications:* ServiceNow Certified System Administrator (CSA)* ServiceNow Certified Application Developer (CAD)* ServiceNow Certified Implementation Specialist (CIS) - ITSM or ITOM preferred* ITIL v4 Foundations Preferred Certifications:* ServiceNow Certified Technical Architect (CTA) or Master Architect (CMA)Security+ or similar cybersecurity certificationThe compensation range for the position in the U.S. is -$115,080 to $218,520 based on a full-time schedule. For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement.California (San Francisco Bay Area):$138,120 to $262,320California (All Other):$126,600 to $240,480Colorado: $115,080 to $218,520Massachusetts$115,080 to $240,480New York City: $138,120 to $262,320Washington: $126,600 to $240,480Washington DC:$126,600 to $240,480 This position will be eligible for Kyndryl’s discretionary annual bonus program, based on performance and subject to the terms of Kyndryl’s applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program.Applications will be accepted on a rolling basis.

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