ServiceNow Architect (Urgent need)

ServiceNow Solution Architect

ServiceNow Solution Architect responsibilities include building and integrating robust information systems to meet the requirements, assessing the systems architecture currently in place and working with technical staff to recommend solutions to improve it, resolving technical problems as they arise, interfacing with customers, account teams and technical practitioners.

Responsibilities include assessing business challenges, needs and translating these into outcomes, designed and constructed on the ServiceNow platform, working with the organization's leaders to identify problems and then work with team to address those problems with innovative solutions, effectively managing key stakeholders both internally and externally, analyzing and translating business information and technical requirements into an architectural blueprint to achieve complex business objectives, engaging with the customer's Enterprise Architects to position ServiceNow as the digital transformation platform standard, integrated with the customer's core applications, establishing and managing technical governance, ensuring the instance health by working with the engagement team to reduce technical debt and align to ServiceNow best practices, facilitating workshops or meetings to gather requirements, presenting, and validating solutions and test the interpretation of the client's needs, demonstrating solid insights in designing ServiceNow solutions, demonstrating experience working with workflows in one or more key areas of the ServiceNow platform in CSM and FSM, understanding and having experience in driving process optimization, efficiencies and productivity using automation tools, producing a detailed functional design document to match customer requirements, acting as a mentor to support less experienced colleagues, serving as an active contributor of leading practices, standards, and thought leadership related to the ServiceNow platform, and contributing to the development of opportunities and providing input to grow our business.

Qualifications: Minimum 13+ of total IT experience in which 8+ years with ServiceNow, consultancy experience will be advantageous, strong analytical skills, communication, and presentation skills, ability to manage customer and stakeholder expectations, have the drive and determination to learn and continuously share your knowledge with others, experience working in an IT Service Management (ITSM), ITOM and HRSD is required, ServiceNow System Administrator (CSA) and Certified Implementation Specialist (CIS) certifications, prior experience of working with international teams, strong interpersonal skills with a collaboration mindset both within and outside the immediate team, passionate about working in a fast-paced global environment, this role is not eligible for Visa Sponsorship.