Head of Sales & Customer Success - Fully Remote Position
GraceMark Solutions
Travel: 40–70% across North America, with occasional international travel
Job Type: Full-time
Experience: 7–12 years in B2B industrial sales
About the Role Deel is looking for an experienced, commercially driven Sales Manager – North America to accelerate our growth in the United States and across the North American metals industry.
In this role, you will identify and acquire new customers in secondary aluminum production, scrap-based operations, and major integrated metals companies. You will lead complex enterprise sales cycles, build strategic customer relationships, and translate advanced industrial technology into measurable business value.
This is an exciting opportunity for a hands-on sales professional who understands industrial environments, excels at consultative selling, and knows how to close high-value deals with multiple stakeholders.
This is a remote position within the United States.
Candidates must be based within driving distance of a major airport in one of the following cities:
The role requires 40–70% travel to customer plants, industry conferences, trade shows, and customer sites across North America, with occasional international travel.
Key Responsibilities Identify, target, and acquire new customers in secondary aluminum and scrap-based operations.
Develop and manage a strong sales pipeline across North America.
Lead customer discovery meetings to understand operational challenges and identify opportunities.
Develop customer proposals, ROI models, and compelling commercial business cases.
Manage full-cycle enterprise sales, from prospecting and qualification through negotiation and closing.
Build trusted relationships with plant managers, technical teams, procurement leaders, and C-suite executives.
Expand existing accounts and drive broader adoption of DTE's solutions.
Deliver product demonstrations, presentations, and value-driven discussions.
Represent DTE at industry conferences, trade shows, and customer events.
Collaborate with Product, Engineering, Marketing, and Customer Success teams.
Maintain accurate CRM records and provide structured customer and market feedback.
What We’re Looking For 7–12 years of B2B industrial sales experience.
Required: Familiarity with aluminum production, secondary melting, scrap processing, or closely related industries.
Proven success in consultative, value-based selling.
Experience selling technical, analytical, or technology-driven solutions in manufacturing environments.
A strong track record of closing complex enterprise deals with multiple stakeholders and long sales cycles.
Ability to quantify customer value, build ROI-driven business cases, and communicate commercial impact.
Confidence working in industrial plants, melt shops, and manufacturing environments.
Excellent presentation, negotiation, communication, and relationship-building skills.
A self-driven, disciplined, and results-oriented approach to sales.
Wilterness and ability to travel 40–70% of the time.
Fluency in English; Spanish language skills are an advantage.
Reporting Structure You will report directly to the Chief Commercial Officer (CCO) and work closely with Product, Engineering, Marketing, and Customer Success to drive commercial growth and customer success.
About DTE DTE is a fast-growing deep-tech company transforming how the metals industry controls and optimizes production.
Our real-time melt chemistry technology gives aluminum producers immediate insight into their processes, helping improve operational efficiency, increase yields, and support more sustainable production.
With teams across Iceland, Canada, and Europe, we combine advanced sensors, AI-driven analytics, and industrial expertise to bring greater precision, productivity, and intelligence to an industry ready for modernization.
What We Offer Competitive base salary and performance-based bonuses.
Remote work flexibility within the United States.
An opportunity to shape the commercial growth of an innovative, scaling deep-tech company.
Direct engagement with leading companies and decision-makers across the aluminum industry.
The opportunity to bring advanced technology and measurable operational improvements to industrial customers.
Interested? If you have a strong background in industrial sales, understand the aluminum or metals industry, and are motivated by building strategic customer relationships and winning complex enterprise deals, we'd love to hear from you.
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