Head of Customer Service and Experience
Vipauto
Overview Posted Tuesday, December 16, 2025 at 5:00 AM
REPORTING TO: Service Manager EMPLOYMENT CLASSIFICATION: Exempt
GENERAL SUMMARY:
The SMII lives VIP’s mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by learning the VIP culture and management processes while serving in place of an Assistant Manager as a permanent member of a VIP team. An SMII has been identified as having a high potential to develop into a successful Service Manager in the future. The SMII is in development to be prepared to lead a team to ensure effective operation in serving customers at their location. The SMII ensures that the team operates under safe conditions according to established policies and procedures and in compliance with federal and state regulations. The SMII will deliver an exceptional customer experience and results through helping the team achieve execution of VIP programs and standards.
#J-18808-Ljbffr Vipauto
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Head of Customer Service and Experience in Annapolis, MD vacancy
$114.1k - $190.1k
...Business Banking Relationship Manager II Our values define us and our culture inspires us to change lives for the better. Our employees... ...clients. Coordinate loan, deposit and fee income products and services that meet the needs of the customer. Collaborate closely with...SuggestedTemporary workWork experience placementWork at officeLocal areaWork visaFlexible hoursFulton Bank
Severna Park, MD12 hours ago$86.4k - $108k
...As an Account Manager II here at Honeywell, you will have a pivotal role in driving revenue growth in Honeywell Hospitality. Your responsibilities... ...controls Experience selling software, hardware and related services Energy Management System experience The desire and...SuggestedTemporary workWork experience placementFlexible hoursHoneywell
Annapolis, MD2 days ago$51.88k - $69.17k
...ready connectivity, join us today. The Role The Account Manager II – Inside is responsible for growing revenue in the small to medium... ...and customer contracts. Provides superior customer services with every customer interaction. What We Look For in a Candidate...SuggestedFull timeTemporary workWork at officeLumen
Annapolis, MD3 days ago$118.25k - $157.66k
...number of existing contracts and decades‑long relationships. Account Director II supporting the U.S. Army responsible for growing and protecting a portfolio of telecommunications and managed services business across established Army contract vehicles. Leads strategic...SuggestedContract workTemporary workWork at officeWork from home- ...Transportation is seeking a dynamic candidate for the role of MVA Assistant Branch Manager II. This position focuses on managing transportation operations while delivering exceptional customer service. Ideal candidates will have leadership experience, excellent communication...Suggested
- ...Coordinator (Program Specialist II) vacancy within the... ...Facilities. This is program management support work carrying out assignments... ...department's mission of providing services to County residents. This... ...developing programs. #J-18808-Ljbffr Anne Arundel CountyPermanent employmentFull timeContract workFor contractorsWork at officeRemote work
$118.25k - $157.66k
A leading telecommunications provider is seeking an Account Director II to manage and grow a portfolio for the US Army. Responsibilities include strategic account planning, customer relationship development, and proposal development. The role requires 7+ years of sales...Remote jobWork from home$50.86k - $67.81k
...challenge. Join us in building the future. The Role The Account Manager II - Inside is responsible for growing revenue in the small to... ...and customer contracts. Provides superior customer services with every customer interaction. What We Look For in a Candidate...Temporary workWork at officeRemote workLumen Inc
Annapolis, MD3 days ago- ...May 1, 2026 at 4:00 AM Join Our Team as a Property Maintenance Manager - Lead the Way in Property Maintenance! As a Property... ...and supervise a dynamic maintenance team to deliver top‑notch service. Oversee all community maintenance work, including service requests...Work at officeRelocation package
- ...Accountable. Be caring. Join Our Team as a Property Maintenance Manager - Lead the Way in Property Maintenance! Are you ready to make a... ...and supervise a dynamic maintenance team to deliver top‑notch service. Own Your Own Impact! Oversee all community maintenance work,...For contractorsWork at officeRelocation package
- Posted Tuesday, December 16, 2025 at 5:00 AM Overview TITLE: Service Manager GENERAL SUMMARY: The Service Manager: • Must be an inspirational leader who lives VIP’s mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by setting expectations such that VIP team members deliver...Local areaShift work
- ...agency in Maryland is seeking a Grounds Maintenance Specialist II to perform maintenance tasks and oversee park facilities. Candidates... ...to perform heavy physical labor. The role is vital for the county's parks and recreation services. #J-18808-Ljbffr Baltimore County
$50.86k - $67.81k
...connect the world and shape the future. The Role The Account Manager II – Inside is responsible for growing revenue in the small to... ...and customer contracts. Provides superior customer services with every customer interaction. What We Look For in a Candidate...Full timeTemporary workWork at officeLocal areaRemote workLumen
Annapolis, MD3 days ago- MVA Assistant Branch Manager II (Grade 18) Executive Service This position serves at the pleasure of the Appointing Authority Open Recruitment Current vacancies exist within Cecil County The Motor Vehicle Administration (MVA) is seeking a dynamic, progressive candidate...Immediate start
$93.2k
...expertise, and resources to plan, design, engineer, manage, maintain, and construct projects. Our turnkey service capabilities provide our customers with efficiency,... .... About This Role The Operations Quality Lead II at QISG will lead a pursuit or quality project team...Contract workFor subcontractorLocal area$65.79k - $87.72k
...within an established geographic territory for a complex suite of services and robust product sets to drive sales, increase brand... ...business from existing accounts. Providing input to sales management about trends and changes taking place within the customer’s organization...Full timeTemporary workRemote workWork from homeLumen
Annapolis, MD2 days ago- A leading automotive service company in Arundel, Maine, seeks a Service Manager II (SMII) who is committed to delivering exceptional customer experiences while developing into a future Service Manager. The role involves leading a team to adhere to safety policies and delivering...
$50.61k - $67.47k
...defined territory by selling the Lumen portfolio of products, services and solutions. As a desk-based position, with limited field engagement... ...Desk-based prospecting, selling and account management into assigned customer, meeting assigned monthly sales quotas....Temporary workRemote workLumen Inc
Annapolis, MD4 days ago- ...Project Manager II - IT Data Modernization Anywhere Type: Contract Category: Program/Project Management Industry: Life Sciences Workplace Type: Remote Reference ID: JN -032026-106191 Date Posted: 04/28/2026 Shortcut: Description Recommended...Hourly payContract workLocal areaRemote work
Eliassen Group
Annapolis, MD5 days ago - ...Job The purpose of this Coordinator of Special Programs Health Services II, Mental Health position is to provide clients, family members... ..., Mental Health Services, Substance Use Services, Case Management Services, and Insurance Eligibility. The BHN guides consumers...Work at officeLocal areaRemote work
$90k - $120k
...expertise and resources to plan, design, engineer, manage, conduct maintenance on and construct projects. Our turnkey service capabilities provide our customers with... ...PWR) is looking for an Assistant Project Manager II (APM II) to assist/support the Project Manager (...Work experience placementFor subcontractorWork at officeLocal area- Overview The Contract Manager II provides contracting expertise to the customer PMs and PdMs in areas such as PALT metrics, and the Procurement Portfolio Management Tool database for the US Army. Responsibilities Assist in the establishment of contract milestones in coordination...Contract workTemporary workWork at officeFlexible hours
- ...Scrum Master / Project Manager II Anywhere Type: Contract Category: Program/Project Management Industry: Life Sciences Workplace Type: Remote Reference ID: JN -052026-107027 Date Posted: 05/18/2026 Shortcut: Description...Hourly payContract workWork experience placementWork at officeLocal areaRemote work
Eliassen Group
Annapolis, MD2 days ago $15.75 - $18.5 per hour
Cardinal Health is looking for a Customer Service Operations Representative II in Annapolis, Maryland to process orders and support customer inquiries. The role involves verifying patient insurances, multitasking, and ensuring compliance with company policies. This position...Hourly payWork at office- A leading energy infrastructure firm in Maryland seeks an Assistant Project Manager II to support project management tasks. The role includes coordinating engineering, estimating, and construction activities as well as assisting in project scheduling. Preferred candidates...
- ...Chestertown, MD Grade 17 Main Purpose of Job This position will manage and coordinate all aspects of the physical plant operations for... ...and evaluating performance. Military: U.S. Armed Forces service as a Corporal/Petty Officer or higher in utilities classifications...
$750 per month
...due to a disability, contact this employer to ask for an accommodation or an alternative application process. Service Manager Hourly Non-Exempt Westwinds I / II, Annapolis, MD, US 3 days ago Requisition ID: 1752 Position: Service Manager for Westwinds Apartments -...Hourly payFor contractorsWork at office- ...Tuesday, December 16, 2025 at 5:00 AM GENERAL SUMMARY: The Assistant Manager lives VIP’s mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by learning the VIP culture and management processes to help the Service Manager ensure that all customers get a different & better...Shift work
- A federal contracting firm is seeking a Contract Manager II in Maryland to provide contracting expertise for the US Army. The role involves managing contract milestones, training program managers, and ensuring compliance with task requirements. Candidates must have a Bachelor...Contract work
- Textron is seeking a motivated Project Engineer II/III in Hunt Valley, Maryland, to work on innovative maritime robotics products.... ...experience in hardware and software integration and will support project management with planning, risk identification, and customer engagement....Flexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Head of Customer Service and Experience. Be the first to apply!
Related searches
- director of client services Annapolis, MD
- manager customer service Annapolis, MD
- director of customer service Annapolis, MD
- contact centre manager Annapolis, MD
- customer care manager Annapolis, MD
- director client management Annapolis, MD
- customer satisfaction Annapolis, MD
- customer marketing Annapolis, MD
- customer project program manager Annapolis, MD
- customer liaison Annapolis, MD