Documentation Specialist, Part-time, Temporary

This is a temporary position. Applications will be considered from residents and non-residents of Colorado.

The mission of the Colorado Department of Revenue (CDOR) is to become a trusted partner to every Coloradan to help them navigate the complexities of government so they can thrive. This is a temporary position. Applications will be considered from residents and non-residents of Colorado.

The mission of the Colorado Department of Revenue (CDOR) is to become a trusted partner to every Coloradan to help them navigate the complexities of government so they can thrive. The vision of the department is to empower businesses and individuals through quality customer service, innovation, and collaboration. We celebrate diversity and support an equitable and inclusive culture. For more exciting information about the Department of Revenue, please enjoy this brief video !

The Division of Racing is looking for a Temporary Licensing Specialist (Administrative Assistant III) to join the team. A typical day for this person would include managing the applications process for the Racing Division. These responsibilities include accepting and processing applications, receiving payment for services, maintaining records, and handling customer service. If you have in-depth experience working with a diverse customer clientele in a licensing or regulatory environment, then this is the perfect opportunity for you.

Application Processing

Follow established procedures to receive and process all ownership applications.
Ensures applications are complete, have proper fees, and are processed in the database.
Prepares reference letters, conducts computer checks on applicants and generates renewal notices.
Develops scanning and indexing standards and procedures.
Licensing Customer Service

Performs license application processing.
Conducts background checks to determine statutory and regulatory suitability of applicants for a support racing license.
Fingerprint applicants.

Ensures the outcome of disciplinary action is accurately reflected in the licensing database and scans all documentation.

This posting is open to current and non-current residents of the State of Colorado at the time of submitting your application. Three years of General Clerical experience. General Clerical work experience is typically performed by office clerks and/or administrative assistants this includes, but is not limited to tasks such as:

Experience providing exceptional customer service in the call center and/or online; interfacing with a variety of people from many levels within the organization and community.
Data Entry including: entering information into a program or database (appointments, contact information, customer records)
Regular, daily work responsibilities utilizing equipment and software used in offices (E-Mail, Microsoft Office programs (Word, Excel, PowerPoint), Google Apps, etc.)
Regular, daily work responsibilities utilizing computer systems, scanners, printers, copiers, fax machines and other technologies
Typing professional emails, letters, reports, briefings, forms, memoranda, etc.
Reviewing and comparing data for accuracy and completeness. In order to be considered for this position, your general clerical and/or call center experience must be documented on your application. (Part-time experience will be pro-rated.)

Applicants must be willing to work nights, weekends, holidays, and maintain on-call status while off-duty for emergency response.
Fluency in Microsoft Office Suite (Word, Excel, Access), Gmail and Google Applications, and the ability to quickly learn other software systems.
Employees are in a position of public trust in the performance of their job duties and must operate in a manner that maintains the highest standards of honesty, integrity, and public confidence.

As a condition of employment with the CDOR, all personnel must file all necessary Colorado Individual Income Tax (CIIT) returns and pay tax obligations, therefore all employees must undergo a pre-employment evaluation of their tax records/accounts to ensure compliance with this policy. Pursuant to the Universal Driving Standards Policy , any worker who will be expected to drive a State-owned vehicle is responsible for maintaining a safe driving record and a valid driver license prior to driving any State-owned vehicle.

To Be Compliant With The New Fleet Vehicle Policy, Motor Vehicle Records (MVRs) Will Be Pulled For Review For Workers Who

Have an assigned State fleet vehicle
Utilize a State fleet vehicle as a pool vehicle

A Human Resources Analyst will only review the work experience/job duties sections of the online job application, to determine whether you meet the minimum qualifications for the position for which you are applying. Only complete applications submitted before the closing date of this announcement will be reviewed.

Do not use "see resume" or "see attached" statements on your application.
Cover letters and resumes will not be accepted in lieu of the official State of Colorado online application. Part-time work experience will be prorated.
List your employment history starting with the most recent job, including part-time, temporary, and volunteer jobs. Equity, Diversity, and Inclusion Compliance

The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness. The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

The Colorado Department of Revenue is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA inbox, View email address on click.appcast.io are committed to building work environments that are inclusive and reflect our communities and the diverse talents of all people. If Not Applying Online, Submit Application To

If you are not able to submit an online application, a paper application is available at this link: PDF State Paper Application (Download PDF reader). Paper applications must be received via email to View email address on click.appcast.io by the closing date and time of the application period listed on this announcement.