Hospital / Medical / Front Desk Receptionist

Medical Front Desk Receptionist

Seeking a professional and reliable front desk receptionist for a very busy medical office located in Pasadena. This role is essential in ensuring smooth day-to-day operations, providing excellent service to patients, and supporting clinical staff in a fast-paced environment.

Key Responsibilities:

Greet patients, check them in/out, verify demographics, and collect copayments

Answer and triage high volumes of phone calls from patients, providers, pharmacies, and hospitals

Schedule appointments and in-office procedures accurately and efficiently

Input and maintain patient records in electronic medical systems

Obtain insurance authorizations and verify benefits through online portals

Navigate EMR, insurance, and hospital systems for data entry and coordination

Requirements:

Exceptional communication and customer service skills

Strong multitasking ability in a high-volume setting

Proficiency in Microsoft Office and web-based platforms

Experience with electronic medical records (EMR) preferred

Team-oriented with professionalism, discretion, and flexibility

Work Environment:

Busy and dynamic front desk in a patient-focused medical office. Teamwork, open communication, and adaptability are valued. The office fosters a respectful, supportive, and flexible work culture.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.

Ultimate Staffing